Learn how we sort results
Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
Taking Positive Action
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The value of any program involving the performance of an employee or group of employees depends on both the strength...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
-
Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Customer Service Excellence Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Customer Service Skills Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
TrainSmart’s customer service skills training workshop is a dynamic, hands-on, and practical workshop that will help your organization impact the...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
R3 – Reassure, Relate, Resolve
Imparta
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Corporate / Group Training
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United States of America
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On-site
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
Automotive Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
Selling through Service
Imparta
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Corporate / Group Training
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United States of America
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On-site
Bad sales conversations damage customer confidence and trust. Great sales conversations grow revenue and enhance the customer relationship. In many consumer...
Sales Essentials for Service Teams
Imparta
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Corporate / Group Training
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United States of America
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On-site
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
Transforming Customer Service
Imparta
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Corporate / Group Training
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United States of America
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On-site
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
Customer Service: The Basics
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
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