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MCs and TB Submissions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
Customer Experience Excellence (Full Day)
Lifetime Learning by Ball State University
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Professional Course
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From 145 USD
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Muncie
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Classroom
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
Customer Experience Excellence (Full Day)
Lifetime Learning by Ball State University
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Professional Course
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From 2,900 USD
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Multiple (2)
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Classroom, Virtual Classroom
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
Customer Experience Excellence (Half Day)
Lifetime Learning by Ball State University
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Professional Course
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From 1,490 USD
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Multiple (2)
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Classroom, Virtual Classroom
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
Call Center Supervisor Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(17)
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United States of America
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On-site
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Applied Magic: Disney Principles & Practices
Lifetime Learning by Ball State University
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Professional Course
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From 3,900 USD
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Muncie
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Classroom
Learn from the world’s best in both employee engagement and customer experience and apply it to your own organization. What...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
Extraordinary Customer Service
Dering Consulting Group
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
Customer Service Excellence Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
R3 – Reassure, Relate, Resolve
Imparta
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Corporate / Group Training
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United States of America
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On-site
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
Transforming Customer Service
Imparta
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Corporate / Group Training
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United States of America
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On-site
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
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