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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Sales Essentials for Service Teams
Imparta
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Corporate / Group Training
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United States of America
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On-site
Sales Essentials for Service Teams Many companies want their customer service teams to sell to their customers. This can be both...
Customer Service & Communication
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Are you struggling to provide the level of customer service your organization needs to thrive? Let TrainSMART help! Our custom-tailored...
Taking Positive Action
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The value of any program involving the performance of an employee or group of employees depends on both the strength...
Customer Service: The Basics
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
Automotive Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Developing a customer-centric culture is critical to building solid customer relationships. Our automotive customer service training workshop will help everyone...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Inspired Customer Service: Firm Boundaries, Exceptional Compassion
The Yes Works
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Corporate / Group Training
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Multiple (2)
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On-site
Have you ever heard anyone say, “Company X had incredible customer service, but they went out of business?” Neither have...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Customer Service Strategies
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Digital Conversations
Imparta
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Corporate / Group Training
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United States of America
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On-site
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
Service Leadership
Imparta
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Corporate / Group Training
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United States of America
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On-site
It all starts at the top. Are your leaders and managers brave enough to drive customer service transformation? Transformation doesn’t happen...
Compassionate Care Connections: Mastering Healthcare Customer Service Excellence
TrainSMART Inc.
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Corporate / Group Training
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United States of America
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On-site
Does Your Team Need Help With Transforming Patient Experiences? Let Us Teach Them How To Master the Art of Exceptional...
Dealing with Collections
Imparta
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Corporate / Group Training
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United States of America
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On-site
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
The Power of Fundamentals in Customer Service Workshop
EduLeader
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Corporate / Group Training
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Intermediate level
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United States of America
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On-site
This workshop is designed to help strengthen customer relationships through the development of yourself as a leader. Understand yourself and...
Boosting Technicians’ Customer Service Performance
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Did you know that it costs six to seven times as much money to capture a new customer as it...
Handling Complaints
Imparta
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Corporate / Group Training
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United States of America
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On-site
“I’m sorry – it’s just not good enough.” If your complaints team is still responding with standardized, impersonal communications, you...
Serving Customers, Clients, or the Public
Lighthouse Leadership
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Corporate / Group Training
4.0
(1)
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From 1,900 USD
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United States of America
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On-site
Highly interactive, skill-based, and evidence-based learning workshop incorporates all elements of the Knowles Adult Learning Model, including many of the...
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