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How Government Works (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop provides both a broad and a detailed road map of government. You will learn about the mechanics of...
Legislative ToolBox (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop first provides a road map to help participants understand the sequencing of various parts of the legislative process,...
MCs and TB Submissions (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Cabinet and its committees—of which the Treasury Board is one—provide the forum in which Ministers make decisions on government policy...
The Positive Alternative
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
The Positive Alternative (TPA) is the baseline enlightenment customer service workshop for all employees. Everyone in the organization must understand...
LEAP® Into Service Recovery
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Service recovery is one of the most critical components of Service Excellence and Delivering World Class Service. ‘L.E.A.P.® Into Service...
Customer Service Excellence: Virtual Training (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
This powerful, tailored, 4-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
|
Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
Customer Service Skills
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 20 CAD
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Multiple (3)
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On-site, Webinar
Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering...
Extraordinary Customer Service
Dering Consulting Group
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Corporate / Group Training
5.0
(2)
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Multiple (2)
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On-site
Extraordinary Customer Service helps participants identify their customers, both external and internal, and their needs and expectations. Dering guides the...
Customer Service Excellence Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
Your customer service team needs customer service excellence training from TrainSMART! What does it take to earn business and retain...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
In the world of high-end customer service, there is no issue that a customer brings that is not addressed. Regardless...
Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
R3 – Reassure, Relate, Resolve
Imparta
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Corporate / Group Training
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United States of America
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On-site
Delivering a customer experience that makes your customers smile and builds loyalty to your brand is essential. However, just understanding...
Transforming Customer Service
Imparta
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Corporate / Group Training
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United States of America
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On-site
You have a few seconds to build the trust that is a prerequisite for a brilliant customer service conversation. We...
Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
Call Center Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
If you have an inbound, outbound, or bi-directional call center, then you know how hard it is to develop the...
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