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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Virtual Teams for Success (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This course is designed for managers and team members working in a virtual environment. Whether the team is virtual, or...
Writing for Results: Advanced Techniques (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This two-day workshop will enhance your skills to get results by making a logical case and meeting the information needs...
Writing for Success: The Fundamentals (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This two-day workshop will build your confidence to prepare written documents. It will provide you with techniques to improve the...
Writing for the Web (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Are you or your organization facing large volumes of information that need to be disseminated on the web? To add...
Writing Operational Policies and Procedures (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational...
Writing Strategic Briefing Notes (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
This workshop helps writers prepare a succinct document, with ideas logically presented and in an easy to-read format. You will...
Lead2Succeed Program
Academy Leadership
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Corporate / Group Training
4.7
(35)
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Multiple (2)
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On-site, Self-paced Online
Take your organization to new heights with this fully customized leadership-enhancement program. Through multiple short sessions over a six month period,...
Everything Disc Productive Conflict
APLS Group
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Corporate / Group Training
5.0
(9)
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Multiple (2)
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Virtual Classroom, On-site
Everything DiSC® Productive Conflict helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict...
Leading Remote Teams Through Influence
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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Webinar, On-site
For some time, organizations have been in a state of rapid structural change. Virtual teams often spread across the globe,...
Enhance Management and Team Building Using Everything DiSC® Management
APLS Group
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Corporate / Group Training
4.7
(7)
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Multiple (2)
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Virtual Classroom, On-site
The Everything DiSC Management® Profile + Team Building workshop as an ideal program to engage a management team and facilitate...
Goal Setting for Business and Management Success
APLS Group
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Corporate / Group Training
5.0
(5)
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Multiple (2)
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Virtual Classroom, On-site
As a manager and leader Goal Setting is the essential management skill to understand and implement for the organization to...
Agile/Scrum Project Management
Wronski Associates
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Corporate / Group Training
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Beginner level
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Multiple (2)
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Virtual Classroom, On-site
Course explains how to plan and manage an Agile/Scrum project. In particular, the role of the Scrum Master and the...
Business Process Improvement and Business Process Management Customized Training
Villanova University
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Chilled Water Systems - On-site Training
TPC Training
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Electrical Ladder Drawings, Schematics and Diagrams - On-site Training
TPC Training
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Available in both virtual and in-person, instructor-led formats, this two-day Electrical Ladder Drawings, Schematics and Diagrams course delivers an essential...
Learning on the Fly: Learning Agility for a Changing World
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
We work and live in an often a challenging, complex, and rapidly changing world. Successfully navigating the ever-shifting landscape beneath...
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