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Unconscious Bias in the Workplace
Infopro Learning
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The training program on Unconscious Bias in the Workplace addresses the implicit attitudes and stereotypes that can affect our interactions...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Self-Aware Leader - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Supervising people can be tough, different personalities, motivations, fears, and goals all play into the dynamic that make up the...
Invisible Differences in the Workplace
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
For at least the last two decades, organizations across America have implemented programs and strategies designed to create an environment...
Let's Make a Deal: Techniques for Negotiating Win-win Solutions
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Like it or not, you are a negotiator. Everyone negotiates something every day. In our world today, the emphasis on...
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
Influential Negotiation: Building Agreements with Others
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Negotiation is a process of communication during which all parties involved seek to achieve their own best possible result. Generally,...
Leave It to Beaver Meets Netflix - Bridging the Generation Gap
Wronski Associates
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Corporate / Group Training
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Beginner level
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Multiple (2)
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Virtual Classroom, On-site
The workplace is now a community made up of people from four different generations. To create a community capable of...
Demystifying Political Savvy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Workplace politics is a fact of life with some people believing that the ability to act and think politically feels...
Verbal De-Escalation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
How to Get People to Do What You Want Then to Do
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
When we are not getting the results we want out of others, we often experience a tension between accepting people...
Planting a Seed for Reconciliation (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Listening: the Heart of Communication
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
"I know you think you know what I said, but I don't think you really understand what I meant." It...
Improving Team Effectiveness - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Think about the first work team you were on. You probably quickly discovered that each person had a unique way...
Building an Inclusive Workplace (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
Towards Anti-Racism in the Workplace (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Psychological Safety
Genos International
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
This 3-hour program provides participants with practical tools and techniques to enhance psychological safety at work. It’s great for teams...
Dealing With Difficult Personalities
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
Learn all about difficult personalities—what makes people act that way—and how you can create better outcomes when you need to...
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