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Handling Challenging Personalities in Leadership
Accountability Now
|
Professional Course
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From 497 USD
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Multiple (2)
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Classroom, Self-paced Online
Develop skills for managing difficult personalities and situations effectively. This course offers guidance on communication, conflict resolution, and maintaining a...
Keeping Politics Out of the Office
Pryor Learning
|
Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
As a contentious political season approaches, how do you protect your business from polarizing viewpoints and political discord while ensuring...
Verbal De-Escalation
Building Blocks Learning Network
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Professional Course
5.0
(1)
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From 325 USD
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Ottawa
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Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Planting a Seed for Reconciliation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
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Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Towards Anti-Racism in the Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 595 USD
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Ottawa
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Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
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Professional Course
4.0
(1)
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Change Management: Practical concepts and applications
Analyze and Improve Inc.
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Professional Course
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5/1/2025
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Multiple (2)
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Classroom, On-site
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 1,095 USD
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Ottawa
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Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Responding to Conflict: Strategies for Improved Communication
AMA - American Management Association
|
Professional Course
4.9
(35)
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Multiple (14)
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From 2,695 USD
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Multiple (4)
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Classroom, Virtual Classroom
Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills....
Handling Conflict at Work
Corporate College
|
Professional Course
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From 169 USD
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Multiple (3)
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Classroom, Webinar
Conflict in the workplace is a given; though we may try to avoid it, we cannot escape it. The ability...
Conflict Management Workshop
Canadian Management Centre
|
Professional Course
4.6
(8)
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From 995 USD
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Multiple (2)
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Classroom, On-site
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict...
Conflict Resolution Skills for Leaders
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 89 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...
Conflict Resolution Skills
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
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From 42 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...
Reducing Conflict in a Diverse Workplace
Corporate College
|
Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
This course creates participant awareness, and the ability to understand conflict and how to build successful outcomes. There are many...
Mediation – Facilitating Conflict Resolution
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
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From 199 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...
Conflict Management For Contact Professionals - Practitioner
Vistelar, LLC
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Professional Course
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From 797 USD
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Milwaukee
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Classroom
Become a practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer...
Mastering Emotional Connection Training and Train-the-Trainer Certification (3-day Workshop)
EmC Leaders
|
Professional Course
5.0
(41)
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From 1,495 USD
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Fullerton
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Classroom
Workplace conflict such as anger, stonewalling, and passive-aggressive behavior is frustrating and discouraging. Stress goes up and productivity goes down...
Conflict Management For Contact Professionals - Train The Trainer
Vistelar, LLC
|
Professional Course
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From 1,997 USD
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Milwaukee
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Classroom
Become a certified instructor of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better...
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