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Towards Anti-Racism in the Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 595 USD
-
Ottawa
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Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Verbal De-Escalation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
-
Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Planting a Seed for Reconciliation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
-
Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Change Management: Practical concepts and applications
Analyze and Improve Inc.
|
Professional Course
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5/1/2025
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Multiple (2)
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Classroom, On-site
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
|
Professional Course
4.0
(1)
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From 1,095 USD
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Ottawa
-
Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 1,095 USD
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Ottawa
-
Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Conflict Resolution Skills for Leaders
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 89 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Leading through conflict is an essential leadership skill. When leaders fail to respond quickly and effectively to conflict, the people...
Conflict Resolution Skills
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
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From 42 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Unhealthy and poorly managed conflict can have a negative impact on individuals and groups. People who master essential conflict resolution...
Mediation – Facilitating Conflict Resolution
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
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From 199 CAD
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Multiple (3)
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Classroom, On-site, Webinar, Self-paced Online
Unresolved conflict is time consuming and limits the productivity of everyone involved. Mediation is an essential skill for anyone who...
Conflict Management Workshop
Canadian Management Centre
|
Professional Course
4.6
(8)
-
From 995 USD
-
Multiple (2)
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Classroom, On-site
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
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From 259 CAD
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Multiple (3)
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Classroom, On-site, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
|
Corporate / Group Training
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From 42 CAD
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Multiple (3)
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Classroom, On-site, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Displaying 1-14 of 14 results
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