Course description
Leadership Essentials: Helping HR Teams by Improving Managers Series (Blended)
To say that HR tends to struggle with a lack of ‘bandwidth” is an understatement. Human Resources departments today face a level of demands and challenges like never before. We often find that HR teams are stretched very thin, with a long list of priorities and initiatives, while having to frequently step in and handle team-related issues that arise.
What we’ve found drastically helps HR with their bandwidth challenge is to equip the organization’s managers to be the “first line of defense” for many of the issues that inevitably arise. Managers who can effectively communicate, coach, provide feedback, develop goals, manage complaints, and resolve conflicts can handle many day-to-day challenges themselves without having to involve HR. We’ve found that not only does this create a healthier organization, it enables Human Resources to dedicate more time to their high-impact initiatives.
Courses in this series include:
- Essential Skills of Communicating
- Essential Skills of Leadership
- Coaching Job Skills
- Developing Performance Goals & Standards
- Providing Performance Feedback
- Managing Complaints
- Improving Work Habits
- Resolving Conflicts
- Effective Discipline
Upcoming start dates
Who should attend?
- Prospective managers who want to stand out by offering a wide skillset
- New managers looking to stand out by contributing more to their organization
- Experienced managers identified as high-performing, and with potential to take on more responsibility
This course series is tailored to specifically address the biggest challenges your business is facing. Using Vital Learning’s proven framework, we custom-fit the curriculum for your company and audience so that it’s relevant and relatable. Take advantage of our multiple modality solution (online, instructor-led classroom, follow-up skill practice, reinforcement apps, on-the-job resources, coaching, immersive simulations, etc.) to get tangible results.
Training content
Custom-tailored Learning Path:
1. Essential Skills of Communicating
- Create a culture of open communication
- Communicate ideas clearly and with confidence
- Analyze and enhance your non-verbal communication
- Improve listening skills to engage with team members
2. Essential Skills of Leadership
- Manage your team effectively, and improve team confidence
- Solve problems by honing in on team member behavior
- Promote participation between team members
3. Coaching Job Skills
- Identify difficulties with team members hindering performance
- Build improvement plans through observing and analyzing team member performance
- Coach job skills with confidence, and the skills to back it
4. Developing Performance Goals & Standards
- Define goals, develop performance standards, and set objectives
- Create individual performance standards with the involvement of team members
- Use individual review meetings to assess progress towards team members’ goals
5. Providing Performance Feedback
- Develop a dynamic and collaborative process of delivering feedback
- Achieve buy-in from team members
- Apply a systematic approach to improving performance
6. Managing Complaints
- Empathetically listen to the complaints of your team members
- Identify the root causes of issues
- Resolve workplace problems as they arise
7. Improving Work Habits
- Distinguish between work habits and performance
- Recognize any poor work habits within your team
- Develop and coach others to improve their work habits
8. Resolving Conflicts
- Identify team member conflicts before they become problems
- Develop the skills needed to recognize sources of team member conflicts
- Leverage effective communication and management techniques to rectify conflict
9. Effective Discipline
- Encourage team members to apply self-discipline
- Deliver disciplinary actions
- Leverage discipline as a positive growth experience for team members
Costs
Request information to learn the cost of this course.
Contact this provider
Vital Learning - Classroom, online, and blended management training solutions
At Vital Learning, our core focus is practical management skills training. Not high-level concepts, general approaches or theories. We give managers the specific skills they need to make the greatest impact possible on the growth of your organization. Companies who...