About
Discover the Hi-Q secrets used to communicate virtually and differentiate yourself from 95% of your competitors. In a world filled with more uncertainty, change, and competition than ever, high-quality customer relationships are more of a leading indicator of success than ever before.
When you connect more deeply with your customer, you significantly improve the quality and information they will share with you, increase the customer's receptiveness to alternate solutions, and dramatically impact the likelihood of providing the customer with a complete solution to address their needs.
The Hi-Q Group helps companies and individuals improve how they engage customers (external and internal) by using Emotional Intelligence and a customer-centric engagement method.
Ready to learn the secrets of Elite Professionals?
Isn't it time you made high-quality relationships your competitive advantage? Win more by focusing on our 4 Pillars of Success: Customer Affinity, Human Intelligence, Shaping & Winning, and Actionable Intelligence.
Our unique engagement method is based on a solid academic foundation of leadership development, behavioral psychology, and more than 30 years of practical application in both Commercial and Government markets.
Our most widely-recognized programs- BD Masterclass, Elite Secrets, and Elite Sales Essentials - are the industry standard for unleashing the power of emotional intelligence to significantly improve customer engagement performance. Typical attendees for our programs include Business Development and Sales, Program and Project Managers, Contracts and Purchasing, Capture Managers, Operations and technical leaders, Engineers and solution architects, or just about everyone with internal or external customers.
Our experience spans over 50 years. We offer customized, flexible solutions and tailored programs for companies that engage with the US Government(B2G) and commercial organizations(B2B). Specific industries include defense and aerospace, national security, nutraceutical, manufacturing, energy and utilities, and more.
Visit our website (hi-qgroup.com) for extensive content, tools, and thought leadership items, including our blog, whitepapers, and more.