I enjoyed the interactive component of the workshop.  I liked that it was well organized and followed a structure.  I found all of the instructors to be knowledgeable, efficient...

Lots of opportunities to practise.  Videos, group discussions, presentation of theoretical basis very well done.  I felt the use of real life scenarios was highly effective.  Al...

The role playing provided for lots of practice.  Instructors were very knowledgeable and experienced in the area.  There were lots of examples for them to draw upon to support t...

Great skills, different styles and excellent energy, which worked very well together

I liked the videos.  The instructors were very experienced, very thorough and experienced coaches.

Great instructors.  I liked the examples that were used.  Concrete techniques and questions given – highly transferable to work. Good that real situations were used.  Exercises ...