Course description
Leadership Development (E-learning) SMART Resilient Teams™ - Personal Leadership
Our subconscious mind has a mind of its own, and the more we look at what’s beneath the surface, the better we are able to make changes.
That's why in this first course, recommended as a pre-requisite to Team Effectiveness, you'll learn about you, the first step in any leadership course. You'll also learn the importance of connecting with colleagues before engaging in a conversation, project or a task. By identifying what you have in common, you can begin building trust and respect, an essential life skills.
Second, you'll boost your self-awareness and gain access to a leadership tool used to assess you assess your default Trigger Style (Avoid - Attack). Once you know what happens when you are under stress, you can take steps to make changes that will result in better outcomes.
Next, we address personal responsibility, the concept all good leaders know and practice. The idea that each of us is responsible for half of every relationship we have: the good, the bad and those in between. You'll learn what sidetracks you from staying open-minded, how assumptions and conclusions are created and the importance of giving the benefit of the doubt.
Finally, you'll learn how to nurture relationships, so they are rewarding, cooperative and compassionate.
Advanced communication skills are the #1 required skill for promotion and, of course, essential to leadership and everyday life as well.
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Upcoming start dates
Training content
- Introduction + Lesson 1
- Knowledge Check - Lesson 1
- Lesson 2- Connect First
- Knowledge Check - Lesson 2
- Lesson 3 - It Takes Two
- Knowledge Check - Lesson 3
- Lesson 4 - It Takes Two: Negative Conclusions + Assumptions
- Knowledge Check - Lesson 4
- Lesson 5 - It takes two - The Belief Map
- Knowledge Check - Lesson 5
- Course Evaluation
Quick stats about SMART Conversations®?
More than 20,000 people trained on our transformative SMART Conversations emotional intelligence curriculum
Average 95% rating across all of our offerings
For every seat purchased, one seat is given to a youth in The Dignity Institute's Youth Leadership Academy
Reviews
Average rating 5
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SMART Conversations®
SMART Conversations® delivers high-quality learning and development and excellent training results. Our e-learning programs and webinars open minds to change and create readiness for initiatives like building an inclusive DEI culture, increasing the productivity of hybrid teams and creating exceptional...
Your organization’s success depends on effective teamwork, mutual respect and the ability to resolve conflict. There is a solution, a fantastic solution. I know because I twice ...