Course description
Quality Management Basics
This course provides a firm foundation for anyone looking to understand quality management practices and techniques. The course combines instructional material with interactive exercises, vocabulary games, and flashcards to explain the core concepts and strategies of effective quality management. Case studies and examples from manufacturing and service sectors help to explain the nuances of quality concepts, while video segments from experienced quality management professionals provide expert insight into the real-world application of quality principles. The course is self-paced to allow students as much time as needed to absorb information and to understand the key concepts that will help them satisfy their stakeholders and delight their customers.
Upcoming start dates
Training content
- Describe the principles and practices that guide quality management activities
- Understand how specific tools and techniques can be used to monitor and control quality
- Use these tools in combination to create powerful plans and solutions to quality problems
- Leverage quantitative and qualitative data to measure and control work
- Describe the core competencies involved in several popular quality management methodologies
- Employ quality analysis and quality planning approaches to meet customer expectations
Course delivery details
Course Access Time: 180 days
Certification / Credits
Credits: 1.2 CEUs / 12 PDUs / 12 HRCIs / 12 SHRMs
Why choose PME?
Authorized Training Partner by the Project Management Institute
Over 300 instructor-led and online courses in leadership & business management taught by experienced practitioners
Leading provider of Project Management and Agile certifications
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Project Management Experts, LLC
Project Management Experts (PME) is just that, a consortium of project management experts with at least 20 years of experience who have re-directed their careers to improving the project management competency of our clients. Our training classes focus on building...