Course description
Managing Conflict
Some kinds of conflict push us to re-examine what we think we know and strive to be our best. Even conflict that feels less-than-positive can give us the opportunity to practice conflict resolution and listening. This course will look at different kinds of conflict and how to best deal with them, including what to do when conflict happens, how to minimize or remove barriers to conflict resolution, how to handle high maintenance relationships, and some tried-and-true rules for conflict resolution. You just might find these useful in every part of your life, with positive results for relationships at home, the office, and beyond.
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Upcoming start dates
Who should attend?
- New Supervisors
- Step-up Supervisors
- Front Line Managers
- Contributing Team Members
Training content
Key Topics
- Defining Conflict
- Principles of Conflict
- What to Do with Conflict
- Barriers to Conflict Resolution
- High Maintenance Relationships
- Rules for Conflict Resolution
Quick stats about Peregrine?
80% of leadership workshops are with returning clients
Serves more than 500 universities and 200 industry thought partners
Present in more than 50 countries around the world
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Peregrine Global Services
Peregrine Global Services harnesses the lived experiences of leaders across a diversity of backgrounds and industries to help you gain the expertise needed to apply leadership skills in your work. With our Leading Edge Learning professional development courses, leaders of...