Foundations of Leadership - Virtual Coaching

MODULE 1 - KNOW YOURSELF FIRST

At the end of this module, you will be clear about your unique management style and how you naturally interact with others. You will discover:

• How the 4 different behavioral styles in the workplace respond to different motivators
• What's important to you as a manager, and how other styles are responding to you now
• Your management strengths, challenges, motivators and stressors as a manager
• Specific tips for working with your own manager's style preferences, and what you need to do to gain your manager's buy-in.

MODULE 2 - ADAPT YOUR STYLE TO OTHERS

Employees are sending us messages all the time about their own style, what motivates them and what their hot buttons are. You will discover:

• The 2 questions that will help you quickly and easily identify the DiSC style of any other person, so that you will know how you need to lead them differently

• Your natural approach to the key actions you must take to lead and manage your team: Directing, Delegating, Motivating and Developing others. Knowing your tendencies will help you identify your strengths and development needs and how you can be most effective.
• What specific techniques you must use to adapt to each employee's DiSC style. You'll gain confidence in your ability to read people and know how to respond to them differently.

MODULE 3 - MANAGING PERFORMANCE DISCUSSIONS

Your ability to address performance problems in a way that motivates the employee while also changing and improving performance is an essential skill many managers don't have.

• The 1 Foundational Principle that is your strongest tool to engage your staff
• The 3 Power Skills that help you communicate with clarity while building rapport at the same time
• How the 7 Step Performance Coaching Process generates employee buy-in and desire to improve for almost any situation you encounter
• How to incorporate the Key Communication Skills into the 7 Step Process to ensure optimum clarity and receptivity
• How to effectively address resistance, conflict and defensiveness during the coaching conversation

MODULE 4 - PERFORMANCE MANAGEMENT

Most managers know they need set goals and turn in annual performance reviews, but coaching throughout the year towards those goals is usually the weakest, yet most important, link.

• One simple step the vast majority of managers overlook that can impact your employee's performance the most
• How to encourage employee buy-in and ownership during each phase of the performance management cycle