Course description
The responsibilities of a medical office administrator often diverge from those of a conventional office administrator. This discrepancy is chiefly attributed to the unique clientele served in medical and dental settings. The individuals who frequent medical or dental offices seek various medical, procedural, or clinical services and guidance. Consequently, the tools and equipment employed for service delivery, regulatory demands, and payment procedures differ substantially from those found in traditional office environments.
The Medical Office Administrator certification program has been designed to assess your comprehension of essential office administration functions, particularly emphasizing the critical domain of HIPAA compliance. Given the pivotal nature of this role, where sensitive patient information is handled, a comprehensive understanding of HIPAA regulations is paramount to maintaining confidentiality and security. Through this certification, individuals gain the knowledge and expertise necessary to excel in the distinctive realm of medical office administration, ensuring they are prepared to navigate the specialized challenges and responsibilities associated with this critical role.
Upcoming start dates
Who should attend?
The Medical Office Administrator certification includes all of the course work required to study for and pass the final exam.
You will be mailed a Certificate Of Completion, as well as a letter of congratulations and two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing.
Training content
- Office Roles and Responsibilities
- Core Competencies and Skillsets
- Customer Service
- Business Operations
- Legal Requirements
- Financial Management
- IT Management
- Office Equipment
- Human Resource Management
- Privacy Overview
- Regulatory background
- Who is covered
- Business Associates
- What is protected
- Use & disclosures
- Permitted uses
- Authorized Disclosures
- Minimum Necessary
- Individual rights
- Admin requirements
- Options
- Personal reps
- Minors
- State law
- Penalties
- Noncompliance
- Dates
- Supervising Employees
- Ensuring Work Flow
- Physical Office Management
- Productivity and Efficiency
- Measure Productivity
- Best Practices
- Medical Office Responsibilities
- MO Financial Management
- MO Information Technology
- MO Human Resources
- Patient Care Systems
- Quality Management
- Risk Management
- Regulatory
- Legal
- Privacy Overview
- Regulatory background
- Who is covered
- Business Associates
- What is protected
- Use & disclosures
- Permitted uses
- Authorized Disclosures
- Minimum Necessary
Certification / Credits
Medical Office Administrator Certified (MOAC)™
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Reviews
Average rating 4.9
The course materials were explicit and the questions were exceptional.
Quality course content. Able to self-pace and repeat modules to assure thorough understanding. Exam truly tested knowledge - wasn't easy, but fair.
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