Course description
The Lean Six Sigma Master Black Belt Certification program, exclusively developed by the Management and Strategy Institute, offers an advanced and comprehensive curriculum aimed at providing students with an in-depth understanding of how to lead and manage multiple Six Sigma teams to achieve outstanding results. Master Black Belts represent the pinnacle of expertise within the Six Sigma framework and are typically fully dedicated to Six Sigma initiatives, devoting 100% of their time and energy to this methodology. Their primary responsibilities encompass the execution of Six Sigma projects, the facilitation of training programs, and the supervision of Black Belts who are actively engaged in separate projects.
Master Black Belts play a pivotal role in organizations with multiple concurrent Six Sigma projects. These seasoned professionals serve as technical leaders, guiding and overseeing the successful implementation of Six Sigma projects across various functional areas. For instance, within a manufacturing company, a Master Black Belt might simultaneously oversee a Lean Six Sigma project aimed at reducing waste within the production line and a separate Kaizen project focused on streamlining the accounts receivable process in the accounting department. In this scenario, each project would have a dedicated Black Belt, while the Master Black Belt assumes the role of a technical advisor, ensuring that both projects progress efficiently and achieve their intended goals.
When not actively engaged in project management, Master Black Belts channel their expertise and experience into training others within their organization. They serve as mentors and instructors, imparting Six Sigma knowledge and skills to individuals at all levels of the organization. These training programs are tailored to the specific needs of the industry and organization, providing a customized learning experience that equips employees with the tools and methodologies necessary to drive continuous improvement and process optimization.
The Lean Six Sigma Master Black Belt Certification program empowers individuals to become strategic leaders and champions of Six Sigma excellence. By mastering the intricacies of project management, training, and technical guidance, Master Black Belts become indispensable assets to organizations striving for operational excellence and sustained performance improvement across the board.
Who should attend?
It is recommended that you have an understanding of Six Sigma and Lean Management principles before taking the Lean Six Sigma Master Black Belt Certification Program. Students typically hold a Six Sigma Black Belt certification from MSI or another institute before taking the Lean Six Sigma Master Black Belt Certification Program.
Training content
1) Strategic Organizational Leadership:
- What Makes a great leader
- Leadership
- Suitable Environments
- Goals
- Circle of Influence
- Tactics
- Strategy and Diplomacy
- Maslow’s Hierarchy
- Management Hierarchy
- Introversion
- Extroversion
- Temperament
- Increasing Maturity
- SWOT Analysis
- Working with Others
- Approach / Creativity
- Mind Mapping
- Communication
- How tCoach
- How tConvince
- How tGive Feedback
- Boost your Team
- Encourage
- How tCriticize
- Get Results
- How tDelegate
- Leadership Styles
- Risk Management
2) Project Management:
- Mission
- PM vs Team Leading
- Setting up project objectives
- Identifying scope
- Stakeholders and clients
- Project Planning
- Project life cycles
- Work breakdown structures
- Deliverables
- Estimating time and cost
- Resource allocation
- Setting up Gantt charts
- Networks Risk Management
- Creating contingency plan
- Clients and Stakeholders
- Effective communications
- Influencing key people
- Effective feedback
- Productive meetings
- Boost creativity
- Effective brainstorming
- Meeting frequency
- Project Close
- Stakeholder Acceptance
- Final documentation
- Marketing
- Effective decision making
- Project Progress
3) Voice of the Customer:
- What is VoC
- Focus of VoC
- Effective collecting
- Applying tDMAIC
4) Gage R&R:
- What is Gage R&R
- When is it used
- Understanding Variation
- The Gage Study
- Selecting part samples
- Equipment variation (EV)
- total tolerance (TT)
- Average and Mean Report
5) Root Cause Analysis:
- What is Root Cause?
- Benefits
- standard process
- Importance of the root cause
- When tperform
- “nblame” environment
- Corrective Action
- Problem Solving Process
- 5W2H
- Cause-Effect Diagram
- Corrective Action Plan
- Verification vs. Validation
- The Problem Solving Process
- Examples and Exercises
6) Value Streams:
- What is a Value Stream
- Types of Value Streams
- 3 enterprise value streams
- History of Value Streams
- Toyota
- Identifying the Value Stream
- Eight Service Industry Wastes
- Office Process Waste
- Lean Office
- Value Stream Mapping
- flows of information
- Process Data Box
- Objective for Every VS
- Current State
- The Future State
- takt time
- Administrative Mapping
- Implementing Change
7) Design of Experiments (DoE):
- What is DOE?
- Method
- Model Variables
- Set Variable Targets
- Experimental Plan
- Testing
- Analysis
- Effects, Replicates
- y = f(x1, x2, x3, …)
- Design variables
- noise variables
- Experimental Plan
- Testing
- Analysis
- Determine ß coefficients
- Replicates
8) Poka Yoke:
- What is Mistake Proofing?
- Everyday Examples
- Effectiveness & ROI
- Error Proofing and SPC
- Inspection Techniques
- Types of Poka Yokes
9) Failure Modes and Effects Analysis (FMEA):
- What is FMEA?
- History
- Benefits, Applications
- Procedure
- Exercise
- Summary
10) Hoshin Kanri:
- Definition of Hoshin Kanri
- History of Hoshin Kanri
- Introduction tHoshin Kanri
- Implementing Hoshin Kanri
- Initial Considerations
- High Performance Culture
- Critical Behaviors
- Plan Categories
- Business Fundamental Plans
- Measuring Performance
- Breakthrough Performance
- Fundamental Systems
- Daily Management System
- Cross-Functional Mngt
11) Kaizen:
- What is Kaizen?
- Identify the Customer
- Types of Waste
- How tKaizen
- The Kaizen Blitz
- Roadblocks
12) Push vs. Pull:
- Why Pull?
- The Problem of Inventory
- Just In Time
- Kanban
- One Piece Flow
- Standard Work & Takt Time
- Smoothing
- Leveling
13) Statistical Process Control:
- Statistical Process Control
- Variability
- Control Charts
- Process Capability Cp
- Measuring InstrumentsRepeatability
14) Theory of Constraints:
- Introduction tConstraints
- Theory of Constraints
- Drum Buffer Rope
- Issues with TOC
- Measurements
- Financials
15) 5S and Visual Controls:
- What is 5S?
- 5S and Lean Enterprise
- Elements of 5S
- Visual Workplace
- Implementation plan
- Summary
Course delivery details
This continuous improvement training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.
You will be mailed a Certificate Of Completion, as well as two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing. (US Members only).
Certification / Credits
Lean Six Sigma Master Black Belt Certified (LSSMBB)™
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Management and Strategy Institute
The Management and Strategy Institute (MSI) is a prominent ISO 9001-certified trade association dedicated to representing process improvement professionals across various industries. MSI has a vast membership of over 350,000 individuals, spanning 50 states and 34 countries. The institute offers...
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