Course description
The BABOK Guide is an internationally recognized standard for the practice of business analysis. It summarizes the experience of leading business analysts around the world and describes 30 major tasks of business analysis, along with 50 techniques that are commonly used for solving these tasks.
The major challenge with self-studying the BABOK Guide is that, while describing typical tasks of business analysis, it does not explain when and how one should perform these tasks. It assumes that business analysts shall be able to answer these questions on their own, based on their personal experience and specifics of a particular project. Besides that, the BABOK Guide provides very few examples that might help analysts relate the theoretical knowledge to their daily practice.
There is one more challenge in business analysis activities. It is necessary to understand how the customer’s business works, what really prevents the customer from working perfectly, and how these obstacles can be eliminated. To do this, a business analyst should process a lot of information from a variety of sources, separate relevant data, and ultimately convey possible solutions to the customer. If some of these are not performed properly, the customer will not obtain any value, and the project will be a failure. The purpose of this course is to overcome that challenge.
A systematic explanation of tasks related to eliciting business analysis information and collaborating with stakeholders is accompanied by detailed elucidation based on real-life examples from both the instructor’s personal experience and world practice. The students will perform training exercises that help consolidate their understanding. Besides that, within the course we will explore some examples of IIBA certification exam questions.
Upcoming start dates
Who should attend?
Prerequisites
- Students are expected to have a good grasp of the key concepts of business analysis and generic stakeholder roles, the ability to distinguish different types of requirements, and the ability to tell requirements from designs.
- We highly recommend completing an introductory course on business analysis before attending this one.
Training content
Topic
Lection, hours
Practice, hours
Intro
Definitions
0,7
Sources of Information for Elicitation
0,8
0,3
Elicitation tasks
Preparation and conducting of elicitation
1
0,3
Confirm elicitation results
0,3
Communicate Business Analysis Information
0,7
0,2
Manage Stakeholder Collaboration
0,7
Elicitation Techniques
Research
2
0,5
Collaborative
4,3
0,7
Experiments
2
0,5
Examples of Exam Questions
1
Wrap-up
0,2
12,7 (79%)
3,3
(21%)
Certification / Credits
Objectives
The primary objective of this course is to provide an understanding and develop skills for solving tasks of eliciting business analysis information and collaborating with stakeholders, as described in BABOK Guide 3.0. The course is also intended to facilitate the completion of certification through a better understanding of BABOK Guide content and certification exam questions.
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Luxoft Training Center
Luxoft Training Center — an essential part of the global technology leader, Luxoft, a DXC Technology Company. We play a pivotal role in propelling B2B businesses forward by delivering customized training solutions. Emphasizing the significance of learning and employee development,...