Handling Difficult Personalities and Behaviors in the Workplace

Handling Difficult Personalities and Behaviors in the Workplace

Understand the different personality types and learn the methods for engaging in conflict productively. At work and in our personal lives we are often faced with challenging personalities and difficult situations. People often leave these interactions feeling deflated and defeated, wishing they could go back and have a do-over. Through a better understanding of yourself, other personality types, and the basic patterns of conflict, you can prepare for these interactions and enter them with skill and confidence. This topic will explore different personality types, methods for dealing with each, as well as proven methods for engaging in conflict productively. You will gain practical knowledge and skills you can apply right away in the workplace and your personal life. This information will help you better understand your own communication and interaction style and will help you work better with colleagues, family members and friends.