Course description
Generate More Revenue and Customers by Assigning Accountability and Increasing Employee Initiative
Are your employees held accountable? Learn to increase their accountability and initiative. Excuses. We’ve heard them all. Wouldn’t you love to have all your employees understand what customers need, take the necessary actions to do it and accept responsibility for the results? Unfortunately, such is often not the case. In this topic, Larry Johnson will offer you practical strategies to raise the odds everyone on your team behaves responsibly and enthusiastically when it comes to serving your customers.
Learning Objectives
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Who should attend?
Training content
- Creating a Positive Environment Where Everyone Wants to Be AccountableClarifying Expectations so Everyone Knows How They May SucceedTurning Around Those Who Insist on Not Taking Responsibility
Costs
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Lorman Education Services - Live and On-Demand Courses
Lorman Education Services is a leading provider of online professional development and corporate training for organizations and individual professionals. For more than 30 years, Lorman has delivered relevant, high-quality, professional-level courses that cover a broad range of business and technical...