Advanced Strategic Information Technology

This Advanced Strategic Information Technology course will cover:

IT strategy

• Advances in IT and developments in corporate computing
• IT applications, security, and architecture
• Issues in formulating IT strategy to meet organisational needs
• Current themes and trends – open standards and the new digital environment
• The IT strategy framework
• Where and how to start
• Common mistakes and SWOT

Project management

• Large versus small projects
• Agile versus other methodologies: SSADM and Prince II
• Big project case studies and research findings
• Procurement and contract management: life cycle procurement
• IT benchmarking

Agile project management

• History and successes
• Agile practices
• Agile disciplines and fulfilling control and reporting needs
• Setting up the agile team

Advanced Business Intelligence

• Information and intelligence to run an organisation: data driven models and budgetary control; decision support systems; risk modelling and data-mining
• Further techniques to define information: Critical Success Factors, KPIs, Balanced scorecard and benchmarks
• Specialist needs: combating money laundering; fraudulent trading etc.
• Communicating with the Boardroom: BI dashboards and BI usage
• The future: using BI to deliver policies

Using the web and social media for competitive gain

• BI and data-mining analysis of marketing and selling data
• Pro-active use of social media Facebook, viral campaigns, community groups
• Analysis of tweets and social media
• Dealing with big data and data discovery

Cloud computing

• The economic case for cloud computing
• The opportunities from cloud computing: SaaS, IaaS, PaaS etc.
• Cloud issues: security, confidentiality, performance, limitations (big data and content)
• Purchasing and procurement of cloud
• Cloud as an opportunity to upgrade and to rethink data and processes
• What is SOA and should I care?

Enterprise Resource Planning (ERP)

• ERP and workflow – history and economics
• Functionality and vendor analysis
• ERP pitfalls
• ERP and open standards
• Common mistakes and SWOT

Customer Relationship Management (CRM)

• Second generation CRM and functionality
• Selecting and specifying your CRM – on-premise v cloud
• Marketing analysis and campaigns, 360° relationships and social media
• The application of CRM in public and private sector (sales v. citizen interactions)
• Common mistakes and SWOT

Management Information and Financial Systems

• Selecting and specifying your financial system, including appraisal against IFRS
• Managing a large organisation – meeting board, management and regulatory needs
• The impact of cloud and big data issues
• Data efficiency, utilisation and control, avoiding data silos
• Business Intelligence and an integrated view of the organisation