Upcoming start dates
1 start date available
Training content
This Advanced Dynamic Office Management & Administration course will cover:
Office organisation
- Practical solution focused management skills
- How to support good workflow in the office for employee productivity
- How to manage the day-to-day running of the office
- Dealing with suppliers and developing good buying relationships
Arranging meetings and taking minutes
- Best practice for handling meetings
- The role of teams and teambuilding
- Taking accurate minutes and following up
- Arranging the environment for best meeting atmosphere
Event management
- Planning, arranging and monitoring events
- Coordination and facilitation skills
- How to manage different suppliers to deliver a successful event
- Managing on time and on budget
Verbal communication skills
- How to communicate clearly and concisely
- How to express ideas and core objectives to diverse audiences
- Communicating with a confident voice
Written communication skills
- Report writing, structure, theme, and executive summary
- Aiming reports to different stakeholders
- Email communication best practice
- Letter writing skills
Team-working
- Creating winning teams, key roles and team dynamic
- How to motivate staff and ensure results
- How to create interventions for team conflicts and problems
- The pitfalls of underperforming teams and how realign them
Time and stress management
- Emotional intelligence vs. Intelligence Quotient (IQ)
- The psychology of wellbeing and performance
- How to deal with pressure and stress in the workplace
- How to encourage high performance without creating stress
Presentation skills
- Delivering professional and memorable presentations
- How to write a speech for conferences and events
- Proven public speaking tips and techniques for charismatic presentations
- Managing nerves and overcoming fear of public speaking
Travel management
- Making travel arrangements (i.e. arranging flights, accommodation, visas)
- Managing timelines and preparing contingencies
- Negotiation with suppliers and getting the best quotes
- Researching the best routes for a journey both locally and internationally
Costs
Please contact us for more information on pricing.
Quick stats about LCT International?
We have trained over 2,500 delegates from almost 600 client organisations
Complimentary Heathrow transfer (one-way)
Endorsed by various organisational and subject specific accrediting bodies
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London Corporate Training (LCT)
London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...
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