Course description
Every course is broken down into manageable modules, designed to accelerate your learning process through diverse learning activities:
- Work through your instructional material online
- Interact with your peers and learning facilitators through the online forum to discuss subject related issues and to network with your fellow learners
- Investigate relevant, real-world case studies
- Apply what you learn each week to ongoing project submissions
Training content
- KPIs and Performance Management – from Key Issues to Strategy for Ports and Terminals
- Using a Balanced Scorecard to Organise KPIs, including Operations, Financial and Customer Perspectives
- Using Strategy Maps to Link KPIs for Your Organisation
- Developing KPIs – Types of Target, Setting Objectives and Measurement
- KPIs for Ports & Terminals - Sample KPIs for Planning and Performance Improvement
- Implementing KPIs Using the Balanced Scorecard, Strategy Map Approach and Monitoring Outcomes
Course delivery details
- Examine the beginnings of implementing a performance management system based upon KPIs.
- Discuss the development, design and implementation of a Balanced Scorecard, including the creation of a Strategic Plan and its objectives, as well as demonstrating how to tailor the complexity of the BSC to the available resources of the company.
- Explore the theory, development, design and construction of a Strategy Map, and how it can then be used to construct a more robust and effective Balanced Scorecard.
- Discuss the theory and identification of KPIs for your organisation .
Contact this provider
Lloyd's Maritime Academy
Lloyd's Maritime Academy
240 Blackfriars Road
SE1 8BF Waterloo
Lloyd's Maritime Academy
Lloyd’s Maritime Academy was born from Lloyd’s List. Lloyd’s Maritime Academy is the trusted brand for professional development, working with leading academic and industry bodies to provide accredited education and training where it is much needed.We are stepping up investment...
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