Course description
Mediation Course
The mediation and conflict resolution profession is an incredibly rewarding and fulfilling profession.
How Will You Benefit?
- Fast track your career as a medical secretary
- Learn the inside secrets of how to become a medical secretary professional in months not years!
- Study a medical secretary course that was designed in conjunction with senior members of the profession
- Free up valuable time, don’t waste time and money travelling to classes
- Study at your own pace whenever and wherever you are
- Have access to a tutor
- Easy interest-free payment plans from as low as $39 per week
Upcoming start dates
Who should attend?
There are no previous work or education requirements for entry into any course level.
Training content
Dispute Resolution and Mediation
- Managing and resolving conflict
- Facilitating mediations
Structuring and Managing the Mediation Process
- Disputing parties management
- Mediation strategy
- Information analysis
- Building trust and cooperation
Mediation Facilitation
- Defining and setting the scope of mediation
- Agenda setting
- Probing for unknown interests
- Proposing settlement options
Binding Settlement Outcomes
- Assessing settlement possibilities
- Negotiations and closure
- Binding settlement agreements
Course delivery details
This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.
Our course content and learning experience ensure that your course is relevant and interesting. Learning, tutorial assistance and assessments take place whenever and wherever you are in the country or world. It takes place at your own pace on your own terms to fit your lifestyle. As an ICI student, you’ll never endure a pop quiz, spend countless hours and hundreds of dollars travelling, and never be late with an assignment or for class.
Course Length
ICI courses allow you to study at your own pace with no assignment deadlines. This means that you determine the pace of the course and within which time period you will ultimately complete your studies in.
- Completing your course with ICI is flexible as you can fast-track and graduate in a matter of months. You complete activities and submit assignments whenever you are ready.
- The maximum time given to complete a program is three years.
Certification / Credits
On successful completion of the course you will receive:
- A graduation certificate officially recognizing your successful completion of studies and qualifications as amedical secretary
- Transcripts indicating units completed
- Letter of recommendation and validation for current and future employers
- Post-nominal letters placed after your name which indicate that you hold the relevant qualification. For example: John Smith,DipMDs
Continuing studies
Most mediators are employed by:
- Local & State Government
- Schools & Universities
- Legal Service Providers
- Corporations
- Insurance Providers
- Independent Mediation & Arbitration Business’s
- Independent Mediator
Mediation skills are a valuable asset to your career and many employers find it highly desirable that employees hold these skills.
- management
- customer service
- counselling & psychology
- education
- law enforcement
- sales and
- key negotiating roles
Quick stats about ICI?
98% happy with tutorial support
91% would recommend to a friend
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The International Career Institute (ICI), provides career development online courses for individuals and businesses, helping professionals across all industries to build and improve their skills and career performance. The International Career Institute (ICI) is a leading provider of distance education. Using...