About
FirstJoy is the only Happiness at Work Survey Practitioner in Malaysia and Singapore.
We provide talent development and employee engagement solutions to help corporations to see behavioural change and results to improve personal, team and organizational performance.
FirstJoy has been conducting management and leadership training and coaching since 2005. In 2014, FirstJoy was also certified as a ‘Happiness at Work Survey Practitioner’ by Happiness Works in the UK. This certification enables FirstJoy to work with organizations who want to embark on employee well-being and retention, as well as improving customer service, teamwork and communication.
Soft-skills programs which FirstJoy specializes in are:
· Management & Leadership Development programs (which consist of a series of modules with pre & post workshop coaching)
· Leadership & Coaching for Performance
· Innovation & Creative Thinking (Mind Mapping Techniques & Software, Licensed Programs by ThinkBuzan Ltd, UK)
· Customer Service Excellence (Skill-set, Mindset, Management strategies, Culture)
· Communication & Interpersonal skills,
· Sales & Value Creation and
· Teambuilding.