Course description
Crucial Influence (Virtual)
Strengthen Your Leaders with Skills to Influence Behavior
Crucial Influence teaches leadership skills that are essential for leaders at every level of the organization—from new managers to top executives.
Available in person, virtually, or on demand—or as a blended learning experience—Crucial Influence is an engaging, practical, hands-on course that gives leaders a new way of seeing the everyday challenges they face and the skills to solve them.
Upcoming start dates
Training content
Introduction
- Identify Vital Behaviors
- Identify what two or three behaviors people should do and when they should do them.
- Identify what two or three behaviors people should do and when they should do them.
- Clarify Measurable Results
- Identify results you want and how you will measure progress.
- Identify results you want and how you will measure progress.
- Diagnose Why Change Seems Impossible
- Use the Six Sources of Influence Model to address existing barriers to change
- Use the Six Sources of Influence Model to address existing barriers to change
- Connect to Values
- Increase personal motivation by linking behaviors to values.
- Increase personal motivation by linking behaviors to values.
- Invest in Deliberate Practice
- Invest in training and practice so people have the skills to do the vital behaviors—even when difficult to do so.
- Invest in training and practice so people have the skills to do the vital behaviors—even when difficult to do so.
- Encourage
- Harness praise and peer pressure to encourage and hold each other accountable.
- Harness praise and peer pressure to encourage and hold each other accountable.
- Provide Assistance
- Ensure help from leaders and mentors is readily available when people need it.
- Reward with Care
- Reward those who exhibit the vital behaviors—but do so sparingly.
- Reward those who exhibit the vital behaviors—but do so sparingly.
- Change the Environment
- Ensure tools, processes, and spaces are conducive to doing the vital behaviors.
Course delivery details
This course is available in both virtual and in-person learning formats.
Certification / Credits
Any leader—senior, emerging, even those without formal authority—can replace persuasion and perks with powerful influence strategies and skills that actually change behavior.
- Identify crucial moments where enacting the right behavior will have an enormous effect on results
- Learn that persistent problems do not have one root cause, but multiple causes.
- Make seemingly painful and undesirable behaviors painless and enjoyable.
- Invest in deliberate practice to significantly enhance personal ability.
- Enlist support from formal leaders and opinion leaders.
- Harness the power of social pressure by finding strength in numbers.
- Link rewards to Vital Behaviors.
- Use the power of space, data, and tools.
Quick stats about Crucial Learning?
More than 3.5 million people have been taught new skills through a Crucial Learning course
300 of the Fortune 500 companies have realized a direction connection between their success and Crucial Learning courses
Reviews
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Crucial Learning
Crucial Learning improves the world by helping people improve themselves. By combining social science research with innovative instructional design, we create flexible learning experiences that teach proven skills for solving life’s most stubborn personal, interpersonal, and organizational problems. We offer...
Their programs like Influencer have helped me a lot in understanding people and changing the way I look at problems or situations that seem impossible to resolve. A truly good r...