Course description
Virtual Leadership Certificate Program
Build a blueprint for leadership in a virtual environment.
As a result of the 2020 global health crisis, leaders must learn to manage virtual teams in a volatile, uncertain, complex and ambiguous (VUCA) environment. Discover the steps you can take to help your virtual or mixed (co-locating and virtual) teams survive and thrive in this VUCA world.
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Training content
Transformative Leadership in a VUCA World
Think Strategically
- Understand the evolving environment
- Inspire creativity and innovation
- Identify and manage changes
Act Strategically
- Articulate the vision
- Formulate the plan
- Evolve relevant ways to function
- Create a communication strategy
- Moderate stress for your team
Have a Virtual Leader Mindset
- Identify leadership role nuances in a virtual environment
- Lead a diverse virtual team
- Lead a mixed co-locating and virtual team
Action Plan and Application
Results Orientation
Clarify Expectations
- Set virtual team working agreement
- Set virtual team meeting norms
- Set team and individual objectives
Focus on Results
- Hold virtual one-on-one performance management conversations
- Track targets with project management tools
- Establish accountability and authority levels
- Align and share leadership across boundaries
Coach and Develop
- Plan development
- Model required behaviors
- Engage in a coaching conversation
Action Plan and Application
Emotionally Intelligent Virtual Communication
Invest in Relationships, Partnerships and Teamwork
- Create a team stakeholder map
- Determine points of engagement
- Develop a digital team identity
Turn Up the Trust
- Identify and meet team member needs
- Use push vs. pull leadership
- Create empathetic culture of belonging
Turn Conflict Into Collaboration
- Work with dynamic tension
- Handle the causes of conflict proactively
- Use a conflict management template
Action Plan and Application
Remote Team Collaboration: The Complexity and Logistics
Revisit Processes
- Adjust for virtual environment
- Explore ways to streamline processes
- Review the integration of resources
Create Engaging Actionable Virtual Meetings
- Know when to use synchronous or asynchronous collaboration
- Run productive virtual meetings
- Facilitate effective virtual problem-solving with others
Take Advantage of Technology
- Know what questions to ask
- Choose the appropriate channel or tool
Commit to Plan of Action
Costs
All materials included in price with a subject matter expert as the facilitator
Certification / Credits
Upon completion, participants will be able to:
- Create atmosphere and relationships conducive to virtual team cooperation.
- Manage virtual performance using project management principles.
- Communicate with virtual team members more effectively.
- Identify potential obstacles that the virtual team will face.
- Address the organization's and team members' fears.
- Build a cohesive, collaborative, inclusive virtual team.
- Use tools to ensure targets are set and met.
- Ensure customer focus is not lost.
- Conduct effective virtual meetings.
- Align strategy to performance.
- Engage team members.
- Enhance trust.
Contact this provider
Corporate College, a Division of Cuyahoga Community College
Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...