Course description
Frontline Leadership: The Leadership Journey
Employees who exceed expectations in their daily work are often promoted to leadership roles. However, the transition from support staff to leader is often a challenging one. Though technical and functional expertise are essential, without the skills to communicate effectively, and engage and lead others, the transition can be difficult. This course will help you acquire the skills needed to become a respected, highly regarded leader.
This course can also be offered virtually. Please contact Corporate College to learn more.
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Training content
Upon completion of this course, participants will be able to:
- Identify key leadership competencies.
- Discuss several forms of leadership.
- Leverage their emotional intelligence to enhance communication with employees.
- Understand the tenets of situational leadership.
- Elevate their leadership to the next level.
Costs
The cost of this training course includes all course materials and a subject matter expert instructor
Certification / Credits
Upon completion, participants will receive a Certificate of Competion with CEUs.
This course is part of the Frontline Manager Certificate Program.
Contact this provider
Corporate College, a Division of Cuyahoga Community College
Founded in 2003, Corporate College offers Northeast Ohio businesses and individuals professional training and development, along with state-of-the-art meeting and conference space at Corporate College East in Warrensville Heights and Corporate College West in Westlake. Whether you are engaged with...