Thank you! The class was really helpful.

Great content, but a lot of skills to learn - will be a work in progress, but well worth the effort.

Never underestimate the benefits of preparations. Thank you for the excellent course.

The workbook did not follow easily with the presentation as it could have. Perhaps adding more of the key slides to the workbook.

The role plays and facilitation were excellent reinforcers of the learnings.

Very good content and facilitation. I see an opportunity in the length of the course. It could have lasted less time.

I think the program could have been about a half day and covered as much of the material. Alternatively more infor could have been added. The content was somewhat basic for this...

Never underestimate the benefits of preparations. Thank you for the excellent course.

The workbook did not follow easily with the presentation as it could have. Perhaps adding more of the key slides to the workbook.

The role plays and facilitation were excellent reinforcers of the learnings.