Excellent, quick course... I took away several practical tips that I plan to implement.

Good pace, good mix of instruction and group discussions.

Instructors did a great job at explaining the information.

great material

It was great input in the subject, very knowledgeable staff, really good insights. Will definitely take other courses with AMA. I'm confident this will help me with my day-to-da...

A lot of the content was review for me. The breakouts were too long, as we really ran out of things to talk about both times. I did pick up some good tips though.

Excellent content and facilitation by Jill Bremer. I appreciated the hands-on learning event.

Joy was exceptional...great teacher...solid tips...perfect role play scenarios

The ability of the instructor to engage the trainees was poor. While much of the material included in the course was useful, it was taught in a manner that was unprofessional as...

I believe the interaction with the instructor was very good.

I enjoyed that it was a smaller class where we could share our thoughts and experiences

Course material was relevant, and extremely informative. A lot of information was provided over two days but I didn't feel overwhelmed by any of it.

It was informative with a lot of solutions, anecdotes and real examples.

Bev is very knowledgeable! Great class

The course was very informative and challenging at the same time. Jennifer made everyone feel comfortable and had everyone involved in discussion and class participation. There ...

Great tips and real life scenarios