Course participant reviews for Responding to Conflict: Strategies for Improved Communication
Average rating 4.9
I really enjoyed this course. I felt engaged from start to finish and will definitely take back life and professional skills to use going forward on a frequent basis.
The instructor was very knowledgeable and skilled in getting the audience involved. Material thorough and its delivery adjusted to the attendees' needs and varying angles of vie...
Excellent presentation and informative. I gained lots of good tools for use in communicating better through conflicts.
Overall I enjoyed the class very much. The course material was interesting and our class was able to have many discussions on different topics. The instructor was great. She was...
I think it was a lot to cover the topics in 2 consecutive days. It might help to leave 1 week in between the 2 learning days. Especially because some of the slides asked us to i...
Deb was very good at moderating and getting everybody involved in the discussions.
Deb is very natural and controls the class time and conversations well to keep us on track. very appreciated
I really liked the fact the trainer got us all involved to participate with each other and also to role play
The instructor was great at providing feedback in a constructive manner and kept the class engaging.
Great class and I Know it will provide a much needed tool for my career moving forward. The instructor was wonderful, very knowledgeable and enthusiastic.
The instructor was knowledgeable, responsive and helpful. I particularly appreciated her real-world suggestions and tips for success in implementing the knowledge. Sometimes it'...
I have to say this was one of the better classes I have taken as it was so interactive. The communication was outstanding.
Staff very skilled
Very effective training session. Very much enjoyed how behavior was at the center of all lessons, and I was very happy with the tool kit I've developed from this workshop. Kudos...
Deb was engaging, informative and empathetic. I learned a lot from her training and would recommend her to others. The course was well paced and the material was very relevant. ...
The instructor was very qualified and led a highly engaging session that gave us plenty of interaction with one another.
Great interaction with participants
Janet was very efficient, helpful, and able to deal with technical and availability issues on the fly
Productive training, now it is just a matter of put in practise the learing captured.
Great course content and facilitator. Welcoming discussions, resultant valuable advise, tools and information. Both general and specific to me.
Very engaging and thought provoking
The facilitator was excellent and did a good job of keeping all participants engaged. Additionally, many tools for responding to conflict were offered and the material was thoug...
Janet kept everyone engaged and had good interactive breakout sessions. Material was easily digestible and went at a good pace.
Deb is engaging and very personable. She knows her stuff and makes it relatable. She also used the "purr technique" when she was frustrated with IT issues. A great real life exa...
One of the most engaging and informative training sessions I have participated in this past year.