This was a great seminar. I heard several ideas that I would like to implement in my own office. Mel was a wonderful instructor. She gave us all great examples and excellent fee...

Very good considering the on-line format. Unfortunately nothing compares to everyone being in the same room.

The sessions were a very friendly and open learning environment with plenty of opportunity for everyone to speak freely

Would love to role play conflict resolution situations and deescalating conflict

Loved the interaction; Mel was engaging and knowledgeable. I felt that the last 2 modules were very rushed and covered in the final hour of the session. I think we spent too muc...

learned many skills to work and communicate with co-workers while working remotely.

Our facilitator's demeanor was pleasant and warm. The content of the class was helpful and educational. She was engaging with our entire team.

I hope this is more tailored to us. For example, the office real estate business is so uncertain right now.

The foundational topics were great - day two felt a bit fast comparatively.

The content and pre-work provided were excellently created. There were thoroughly and thoughtfully created workbooks, which helped in following along with the content from the f...

Mike can enhance his facilitation by asking:"who has questions or me (open ended Q) vs "do you have any questions?" (closed ended). Also call on more people to get greater inter...