Course description
It’s one thing to be a manager—but being an effective team leader takes special skills, knowledge and practice. This course will help you build a high-performing team by becoming a learning leader and partner, developing your team’s ability to work together, and resolving conflict. Through lectures, discussions, self-assessments and other activities, you will gain insights about yourself and your role as a manager, as well as how your behaviors and ability to coach and mentor team members impacts their performance. In addition, you will apply what you learn to a prepared case study, plus a situation within your own team, and then share your solutions.
Training content
Learning Objectives
- Define Your Managerial Role as a Learning Leader
- Extend Your Adaptability
- Apply Strategies and Tools to Create a High-Performance Team
- Motivate People By Using the Intrinsic Motivation Approach
- Apply Coaching Methodologies
- Navigate Your Team Through Conflicts
- Assist Your Team Members in Their Professional and Personal Development
The Manager as Learning Leader—The Manager’s Style
- Determine Your Role as a Learning Leader
- Identify the Primary Behavioral Characteristics of Each Style
- Determine How Your Behavioral Style Influences the Actions of Others
- Plan Actions to Improve Personal and Group Effectiveness Using a Range of Behavioral Styles
Creating a High-Performance Team
- Determine the Difference Between a Team and a Group
- Apply Tools to Create High-Performance Teams
- Use Agreements to Improve a Team’s Health
The Manager as a Developer of People
- Explain the Connection Between a Learning Organization and the Development of Its Members
- Create a Team Environment That Encourages Learning and Development
- Apply Tools to Develop Your Team Members
The Transformational Coach
- Redefine the Role of Manager as a Learning Partner
- Contrast Transactional and Transformational Coaching
- Assess the Readiness of Your Work Environment for Effective Partnership Coaching
- Assess Your Current Coaching Competencies
- Apply Coaching Processes and Behaviors
Style and Motivation
- Determine the Key Values That Are Typical of Each Behavioral Style
- Select Motivators to Meet Individual Needs
- Apply an Intrinsic Motivational Approach
- Address Generational Differences
Managing Conflict
- Assess Your Personal Preferences for Dealing with Conflict
- Identify Five Primary Modes for Managing Conflict
- Apply the Most Effective Approach Based on the Conflict Situation
Management Simulations
- Apply Seminar Topics in an Integrated Way
- Apply Seminar Topics to Address Real-Life Team Situations
- Navigate Team Dynamics
Course delivery details
What you'll cover
- Improving personal and group effectiveness using a range of behavioral styles
- Applying tools to create high-performance teams
- Creating a team environment that encourages learning and development
- Applying coaching processes and behaviors
- Motivating and engaging your team
- Using the most effective conflict resolution approach based on the situation
Certification / Credits
Outcomes
- Define your managerial role as a learning leader and partner
- Recognize and adapt your behavioral style for increased effectiveness
- Apply coaching methodologies for greater success
- Assist your team members in their professional and personal development
- Navigate your team through conflicts
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
