CompTIA A+ Core 1 and Core 2 - eLearning (exam included)

CompTIA A+ Core 1 and Core 2 - eLearning (exam included) 1 year access

CompTIA A+ is the industry standard for launching IT careers in today's digital world. This certification certifies candidates as proven problem solvers for supporting current core technologies such as security, networking, virtualization, etc. The versions of this certification are CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2).

COMPTIA A+ 220-1101 (CORE 1) online Course Details

• 12 months access to the platform
• CompTIA CertMaster Learn (self-paced online course)
• 10 video lessons with performance-based questions
• 100 practice questions
• CompTIA A+ Core 1 Virtual Labs included
• Flashcards ensure you know the terminology and acronyms needed for the exam
• Curriculum
• 90-question final assessment simulates the test experience

COMPTIA A+ 220-1102 (CORE 2) online Course Details

• 12 months access to the platform
• CompTIA CertMaster Learn (self-paced online course)
• 10 video lessons with performance-based questions
• 90 practice questions
• CompTIA A+ Core 2 Virtual Labs included
• Flashcards ensure you know the terminology and acronyms needed for the exam
• Curriculum
• 90-question final assessment simulates the test experience

Prior Knowledge

To access the CompTIA A+ course and Core 1 and Core 2 exams, candidates are recommended to have:

From 9 to 12 months of practical experience in a help desk support technician, desktop support technician, or field service technician position.

Objectives

Candidates will learn about the following topics:

• IT infrastructure support practices, such as advanced troubleshooting for device connectivity, end-point management and basic networking
• How to identify, use, connect, configure and support hardware for mobile, PC and IoT, including connectors, peripherals and components
• Best practices for data storage, recovery and management
• How to perform essential basic security functions, such as addressing privacy concerns, detecting and removing malware, hardening devices and optimizing physical security
• installation, support and configuration of Windows OS, and understanding of other operating systems such as Linux, Mac, iOS and Android
• Management of client- and cloud-based SaaS software
• Troubleshoot and resolve core service and support issues
• Best practices for documentation, IT scripting and change management
• Troubleshoot software on PCs and mobile devices for functions such as application security
• Different types of networks and connections, including WIFI, TCP/IP, and Small Office/Home Office (SOHO)
• Troubleshooting device and network problems
• Detect and address vulnerabilities in the security of network connections and devices
• Install and configure mobile devices such as laptops and cell phones
• Compare, contrast and use cloud computing and client-side visualization
• Follow and apply best practices for environmental protection, safety, professionalism and communication

Who is it intended for?

• Help Desk tech
• Desktop Support Specialist
• Field Service Technician
• Help Desk Technician
• Associate network engineer
• System Support Technician
• Junior system administrator

Content

• Hardware - Identify, use and connect hardware components and devices, including the broad knowledge of various devices now needed to support remote personnel
• Operating Systems - Installing and supporting Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.
• Software troubleshooting - Troubleshoot PC and mobile device problems, including common operating system, malware and security issues.
• Networking - Explanation of types of networks and connections, including TCP/IP, WIFI and SOHO.
• Troubleshooting - Troubleshoot real-world devices and networks quickly and efficiently
• Security - Identify and protect against security vulnerabilities in devices and their network connections
• Mobile devices - Install and configure laptops and other mobile devices and supporting applications to ensure connectivity for end users
• Virtualization and cloud computing - compare and contrast cloud computing concepts and set up client-side virtualization
• Operational procedures - Following best practices for safety, environmental impact, communication and professionalism

COMPTIA A+ 220-1101 (CORE 1) Exam Details

• Multiple-choice, performance-based questions (PBQs): Performance-based questions are exam items designed to test a candidate's ability to solve problems in a real-world environment and are delivered as simulations or within virtual environments) and drag and drops
• Maximum of 90 questions per exam
• Pass score: 220-1101: 675 (on a scale of 900)
• Pass score: 220-1102: 700 (on a scale of 900)
• Exam provider: Person Vue (exam center or online exam).