Problem Solving Training

Problem Solving Courses for Personal and Professional Development

The ability to effectively problem solve is a highly-sought after professional skill. Almost all professionals in all industries will come up against problems that need to be solved in one context or another, be it conflict with colleagues, or company/role-related issues that interfere with productivity. Problem solving courses empower individuals to constructively handle and contribute to solving problems of all levels - a highly useful skill that can be applied to all areas of life.

Problem solving techniques are valuable to all professionals, but there are specific roles that require a lot of problem solving. People in these roles need problem solving skills. Managers have to make critical decisions and tackle problems related to overall strategy and almost all business sectors. Those working in sales and customer service roles need to be responsive to customer issues and handle them quickly and efficiently to ensure repeat business. Supervisors and HR professionals need to be able to provide solutions to problems that come up with employees. Problem solving courses are invaluable for professionals dealing with such problems on a daily basis.  

Course Content and Formats

Considering the high value and importance of being able to effectively solve problems, there are an extensive variety of problem solving courses available to choose from. Some of them are specialist and pertinent to particular industries or roles, and some overlap with other key sectors or courses - particularly communication skills courses.

Common problem solving courses include:

• Dynamic and creative problem solving workshops
• Strategic thinking
• Project risk management
• Problem solving for management
• Customer service and customer relationship management
• HR training
• Supervisory skills
• Problem solving for sales
• Facilitation

The majority are offered as open classroom or in-company workshops, to facilitate discussion and active engagement with problem solving.

Sharpen Key Problem Solving Skills

Problem solving courses can help participants develop a broad range of critical skills that can be utilised in many professional and personal situations. Typical course content helps participants develop:

• Analytical and communication skills
• Troubleshooting abilities
• Strategic planning
• Negotiation techniques
• Critical thinking
• Leadership skills
• Emotional intelligence
• Personal development
• Evaluation skills

These skills will be applicable in nearly every aspect of their professional lives and thei and help disseminate their knowledge of problem solving throughout their respective companies. 

Related Areas of Expertise

Findcourses also offers training courses in a variety of related fields, including Communication Skills, Customer Service, Leadership Development and Human Resources.