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In this 11-3-09 live presentation, Dave Kurlan discusses the impact of excuse making by salespeople and what will happen as soon as salespeople stop making excuses.

For over three decades, IpX‘s industry standard, known as CM2, has been the leading cross industry quality management platform. The platform consists of 19 Core Business Process Categories, 227 Operating Standards, and 106 software tool requirements for enterprise change and configuration management known as CM2. CM2 is the most robust comprehensive methodology for managing the configuration of a product, system, and/or service throughout its life. It reduces process failures by ensuring you start with the right requirements that are clear, concise, and valid.

In this Coaches Corner chat, we discuss the importance of process and methodology with Dave Kurlan, founder and CEO of Kurlan & Associates.