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Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
|
Professional Course
4.0
(1)
-
From 1,095 USD
-
Multiple (2)
-
Classroom, Virtual Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Building an Inclusive Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
-
Ottawa
-
Classroom
Canada is a country of diversity, but many of our workplaces do not reflect this reality. Even when they do,...
Verbal De-Escalation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
-
Ottawa
-
Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Towards Anti-Racism in the Workplace
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 595 USD
-
Ottawa
-
Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Working with Different Generations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
-
Ottawa
-
Classroom
While Canada is a nation of diversity, we have much work to do to ensure that in our workplaces everyone...
How to Engage in Healthy Debate - Public Enrollment
Facilitation First Inc
|
Professional Course
5.0
(10)
-
From 495 CAD
-
Multiple (2)
-
Classroom, Virtual Classroom
The payoff for effective collaboration is exploration of a diversity of perspectives , creativity, innovative problem solving and better decision...
Planting a Seed for Reconciliation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 325 USD
-
Ottawa
-
Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Managing Employee Performance
Building Blocks Learning Network
|
Professional Course
-
From 595 USD
-
Ottawa
-
Classroom
Inspiring someone to be their best is not an easy task. It requires clear expectations, a facilitating environment, rewards and...
Performance Measurement and Evaluation
Building Blocks Learning Network
|
Professional Course
-
From 1,095 USD
-
Multiple (2)
-
Classroom, Virtual Classroom
Pre-reading, research and group work are part of the workshop. Lively discussion will likely fall out of the readings and...
Unconscious Bias
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 595 USD
-
Ottawa
-
Classroom
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
Building Effective Teams
Building Blocks Learning Network
|
Professional Course
-
From 325 USD
-
Ottawa
-
Classroom
Building high performance and effective teams can be a challenge for today’s leaders, especially given the rapidly changing dynamics of...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 1,095 USD
-
Ottawa
-
Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Change Management: Practical concepts and applications
Analyze and Improve Inc.
|
Professional Course
-
5/1/2025
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Multiple (2)
-
Classroom, On-site
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
Complete Professional Coaching Package
Co-Active Training Institute
|
Professional Course
-
From 5,700 USD
-
Multiple (5)
-
Self-paced Online, Webinar, On-site
Co-Active Professional Coach Training is the most rigorous professional coach training and certification program in the world. As the largest...
Conflict Management Workshop
Canadian Management Centre
|
Professional Course
4.6
(8)
-
From 995 USD
-
Multiple (2)
-
Classroom, On-site
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict...
Professional Coaching 101: Co-Active Fundamentals
Co-Active Training Institute
|
Professional Course
4.7
(227)
-
From 975 USD
-
Multiple (6)
-
Classroom, Self-paced Online, Webinar, On-site
This is your first step in the world of professional coaching and your first step to getting certified. This course...
Developing a Strategic Mindset
Canadian Management Centre
|
Professional Course
5.0
(1)
-
From 2,345 USD
-
Multiple (4)
-
Classroom, On-site
Train your mind to be more strategic! Developing the strategic thinking competency is critical for your business and leadership success....
Leadership 101: Co-Active Leadership Experience
Co-Active Training Institute
|
Professional Course
4.8
(113)
-
From 1,195 USD
-
Multiple (5)
-
Self-paced Online, Webinar, On-site
Traditional leadership paradigms say that leaders are defined by their roles and responsibility. In the new leadership paradigm, we believe...
Train-the-Trainer Certification – Self-Leadership: Developing Your Motivational Intelligence™
2logical
|
Professional Course
-
Multiple (2)
-
Virtual Classroom, On-site
2logical’s train-the-trainer certification programs are ideal for organizations who are looking to leverage their internal resources to implement 2logical’s Motivational...
Displaying 1-20 of 26 results
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