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Handling Challenging Personalities in Leadership
Accountability Now
|
Professional Course
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From 497 USD
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Multiple (2)
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Self-paced Online, Classroom
Develop skills for managing difficult personalities and situations effectively. This course offers guidance on communication, conflict resolution, and maintaining a...
Responding to Conflict: Strategies for Improved Communication
AMA - American Management Association
|
Professional Course
4.9
(35)
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Multiple (12)
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From 2,695 USD
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Multiple (4)
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Virtual Classroom, Classroom
Conflict in business is all too familiar—particularly under increased business pressures. Still, most of us lack basic conflict management skills....
Keeping Politics Out of the Office
Pryor Learning
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
As a contentious political season approaches, how do you protect your business from polarizing viewpoints and political discord while ensuring...
Verbal De-Escalation
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 325 USD
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Ottawa
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Classroom
These are increasingly stressful times. In dealing with delicate or complex situations, you may find your client or even colleague...
Planting a Seed for Reconciliation
Building Blocks Learning Network
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Professional Course
5.0
(1)
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From 325 USD
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Ottawa
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Classroom
The Truth and Reconciliation Commission (TRC) was an important step in initiating processes of Reconciliation between Indigenous peoples and other...
Towards Anti-Racism in the Workplace
Building Blocks Learning Network
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Professional Course
5.0
(1)
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From 595 USD
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Ottawa
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Classroom
Canada is built on the traditional land of Indigenous Peoples and much of it remains unceded. Canada is also a...
Using Emotional Intelligence in a Call Centre
Building Blocks Learning Network
|
Professional Course
4.0
(1)
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From 1,095 USD
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Multiple (2)
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Classroom, Virtual Classroom
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Change Management: Practical concepts and applications
Analyze and Improve Inc.
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Professional Course
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5/1/2025
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Multiple (2)
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Classroom, On-site
Provide an introduction on some of the more robust and popular approaches to change management. In each case, review the...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
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From 1,095 USD
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Ottawa
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Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Handling Conflict at Work
Corporate College
|
Professional Course
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From 169 USD
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Multiple (3)
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Classroom, Webinar
Conflict in the workplace is a given; though we may try to avoid it, we cannot escape it. The ability...
Conflict Management Workshop
Canadian Management Centre
|
Professional Course
4.6
(8)
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From 995 USD
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Multiple (2)
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Classroom, On-site
Those who embrace conflict can build understanding and better relationships and experience greater personal and professional success. But managing conflict...
Reducing Conflict in a Diverse Workplace
Corporate College
|
Professional Course
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From 199 USD
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Multiple (2)
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Webinar, Classroom
This course creates participant awareness, and the ability to understand conflict and how to build successful outcomes. There are many...
Alternative Dispute Resolution (Level One)
Stitt Feld Handy Group
|
Professional Course
5.0
(13)
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From 2,100 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop on conflict resolution, you will discover the time-proven process to find win-win solutions to nearly any...
Conflict Management For Contact Professionals - Practitioner
Vistelar, LLC
|
Professional Course
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From 797 USD
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Milwaukee
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Classroom
Become a practitioner of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better customer...
Mastering Emotional Connection Training and Train-the-Trainer Certification (3-day Workshop)
EmC Leaders
|
Professional Course
5.0
(41)
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From 1,495 USD
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Fullerton
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Classroom
Workplace conflict such as anger, stonewalling, and passive-aggressive behavior is frustrating and discouraging. Stress goes up and productivity goes down...
Leadership Development: Managing Conflict
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
The leadership series focuses on skills and insights that make middle managers confident in their daily priorities to engage with...
Conflict Management For Contact Professionals - Train The Trainer
Vistelar, LLC
|
Professional Course
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From 1,997 USD
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Milwaukee
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Classroom
Become a certified instructor of Vistelar’s non-escalation, de-escalation, crisis intervention, and personal protection methodologies that addresses how to: Provide better...
Problem Resolution
SGE International, LLC
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Professional Course
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Las Vegas
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Classroom
This learning experience will help you ensure a quality customer experience, even when that experience does not go as planned....
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