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IT Service Management Foundation V3 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
ITIL V3 was designed from the lifecycle perspective, recognizing that for a service to be created, it should have the...
IT Service Management Foundation V4 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Information Technology Infrastructure Library (ITIL) is a widely-adopted body of knowledge and global best practice framework for service management. ITIL...
It’s A Wrap: Effective Audit Follow-Up
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, Self-paced Online, On-site
This half-day course takes attendees through an overview of the audit process, end to end, and how to create value-added...
ITIL Continual Service Improvement - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Managing Across the Lifecycle - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The 5-day ITIL Managing Across the Lifecycle course is an independent certification and is the final module in the ITIL...
ITIL Operational Support and Analysis - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Operational Support and Analysis (OSA) course is an independent certification and prepares the candidate for the Managing...
ITIL Planning, Protection and Optimization - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Planning, Protection and Optimization course is an independent certification and prepares the candidate for the Managing Across...
ITIL Release, Control and Validation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Release, Control and Validation course is an independent certification and also prepares the candidate for the “Managing...
ITIL Service Design - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Service Offerings and Agreements - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day TIL Service Offerings and Agreements course is an independent certification and is also a step in the preparation...
ITIL Service Operation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Service Strategy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become thede-facto best practice standard for the provision of high quality IT services...
ITIL Service Transition - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL V3 Executive Awareness - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Office of the Government Commerce, UK (OGC - the official owner of ITIL) commissioned a program to review the...
ITIL V3 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 500 CAD
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Worldwide
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On-site
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of...
Job Search Skills
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Searching for a job can be intimidating. How do you know what job you’re best suited for? How do you...
Knowledge Management
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds...
Lead Ethical Hacker
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Ethical Hacking is a process performed by an individual or an organization to identify potential threats on a computer or...
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