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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
CRM: An Introduction to Customer Relationship Management
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
This Customer Relationship Management course will introduce the different facets of CRM and identify who the customers really are. It...
Selling Smarter
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession,...
Managing Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Sales and Customer Service Training for Call Center Agents
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
Strategic Planning: From Vision to Action
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (2)
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On-site, Classroom
This course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic...
Solution Selling Program
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
Sales is not about force-fitting a product onto a customer. Rather, it’s about first finding out exactly what the customer...
Digital Transformation
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Digital transformation looks different for every business, but at its core, it means altering how a company operates with the...
Communicating Up, Down and Across the Organization
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (4)
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On-site, Classroom
It can happen at a moment's notice: you need to communicate a new idea to senior managers, influence your colleagues...
Strategic Planning
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
If you and the people who work with you don’t understand where the company is going, they may all develop...
Building Relationships for Success in Sales
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
No one questions that making friends is a good thing. In this workshop, participants will discover that the business of...
Communications for Small Business Owners
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Communication between individuals is a two-way street, but communication between business and its customers is a multi-lane highway. Navigate this...
Customer Service Skills
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 20 CAD
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Multiple (3)
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On-site, Webinar
Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering...
Balanced Scorecard Basics
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom, Self-paced Online
Over the past several decades, organizations have come to realize that success cannot only be measured in dollars and cents....
Growth Hacking
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
The new economy calls for a new way of attracting customers and sales. Growth hacking is to the new economy...
Encouraging Sustainability and Social Responsibility in Business
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
The ideas behind encouraging sustainability and social responsibility in business seem noble, as organizations commit to creating optimal circumstances for...
Basic Business Management: Boot Camp for Business
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Virtual Classroom, Self-paced Online
Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the...
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