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Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
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Customer Service Excellence: Virtual Training For Call Centers (1.5-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 1.5-hour workshop will give your staff more than just the foundation on providing good internal and external...
Customer Service Excellence: Virtual Training For Call Centers (4-Hour)
IdeaGuides: Training and Meeting Facilitation
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Corporate / Group Training
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Multiple (2)
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On-site
This powerful, tailored, 4 and 8 hour workshop will give your staff more than just the foundation on providing good...
CRM: An Introduction to Customer Relationship Management
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
This Customer Relationship Management course will introduce the different facets of CRM and identify who the customers really are. It...
Selling Smarter
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession,...
Managing Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Solution Selling Program
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
Sales is not about force-fitting a product onto a customer. Rather, it’s about first finding out exactly what the customer...
Sales and Customer Service Training for Call Center Agents
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
Strategic Planning: From Vision to Action
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (2)
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On-site, Classroom
This course is designed to combine proven-by-practice methods with new insights and ideas from a wide range of current strategic...
Customer Service Skills
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 20 CAD
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Multiple (3)
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On-site, Webinar
Without attention to customer service, organizations of all types will inevitably struggle to thrive. Alternatively, when organizations focus on fostering...
WOW! Customer Service That Makes Them Smile
Leader Development Institute
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
Communicating Up, Down and Across the Organization
Canadian Management Centre
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Professional Course
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From 2,695 USD
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Multiple (4)
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On-site, Classroom
It can happen at a moment's notice: you need to communicate a new idea to senior managers, influence your colleagues...
Digital Transformation
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Digital transformation looks different for every business, but at its core, it means altering how a company operates with the...
Winning Over Irate Customers
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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Multiple (2)
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On-site
At this workshop you will learn techniques that will allow you to handle really challenging customer service situations with confidence,...
Signature Service: The Key to Customer Satisfaction®
Wilson Learning
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Corporate / Group Training
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Worldwide
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On-site
Businesses in every sector are experiencing increased competition as new, diverse players enter the market. When consumers have more choices,...
Customer Service
Eagle's Flight
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
It is no longer a competitive advantage for you to have great customer service. The pace of your business, the...
Strategic Planning
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
If you and the people who work with you don’t understand where the company is going, they may all develop...
Building Relationships for Success in Sales
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
No one questions that making friends is a good thing. In this workshop, participants will discover that the business of...
Communications for Small Business Owners
Mainstream Corporate Training
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Communication between individuals is a two-way street, but communication between business and its customers is a multi-lane highway. Navigate this...
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