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ITIL Service Strategy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become thede-facto best practice standard for the provision of high quality IT services...
Creating a Truly Inspiring Project - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Through history, there have been a number of inspiring projects, and this workshop examines the ten most influential projects of...
ITIL Managing Across the Lifecycle - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The 5-day ITIL Managing Across the Lifecycle course is an independent certification and is the final module in the ITIL...
IT Service Management Foundation V3 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
ITIL V3 was designed from the lifecycle perspective, recognizing that for a service to be created, it should have the...
Influence and Persuasion - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Your success in business and in your personal life depends on your ability to influence and persuade others, often on...
Problem Solving and Decision Making (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Why is it that some people find it easy to solve tough problems with simple solutions while others find this...
The Art of Communication: Creating Shared Meaning
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
We all need to communicate in our day to day lives. We especially need to be able to communicate down,...
Business Continuity Management Executive Awareness - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
As much as you would like it, life never goes to plan. Normally in business, you encounter and resolve problems...
Comprehensive Business Analysis 2: Elicitation, Documentation and Analysis - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
A major challenge of a business analyst is the ability to extract and document business requirements in plain business language...
ITIL V3 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 500 CAD
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Worldwide
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On-site
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of...
Unconscious Bias (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
While the spotlight is shining brightly on all of today’s leaders in this time of global social change, each one...
Project Scheduling Basics - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Are your projects consistently late? Are you struggling to set realistic expectations of when you will be able to turn...
Constructive Negotiation – Building Agreements that Work - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Whether you are negotiating with colleagues, managers, suppliers, customers, or strategic business partners, it’s critical to be able to understand...
ITIL Continual Service Improvement - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
The Power of Time Management (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Time management comes down to making good choices and developing habits that will get you there. Now is the time...
Making Meetings Work - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(12)
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Multiple (2)
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On-site, Virtual Classroom
Whether you are new to leading meetings or are looking for ways to get your group discussions to be more...
ISO 20000 Foundation (Service Management System) - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
The requirements for the ISO/IEC 20000-1 international standard include the design, transition, delivery and improvement of services that fulfill service...
Business Analysis for the Project Manager - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 2-day course is designed to give Project Managers and project practitioners a better understanding of Business Analysis. They will...
Managing in the Face of Meddling Stakeholders - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
This workshop looks at the complex process of gathering requirements from multiple stakeholders. It examines how requirements (functional and non...
Strategic Thinking Leadership Practices for Innovative Organizations - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Dynamic and innovative organizations require leaders at all levels who can think strategically, anticipate issues, solve problems, and make decisions...
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