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Using Emotional Intelligence in a Call Centre (Corporate)
Building Blocks Learning Network
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Corporate / Group Training
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North America
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On-site
Working in a call centre or a client-centered job can be rewarding, although it can also come with challenges such...
Sales Negotiation Skills - Negoti8™
ASLAN Training & Development
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Corporate / Group Training
5.0
(2)
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Top 10 Course
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Multiple (2)
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On-site, Virtual Classroom
As a sales person, if you start thinking about negotiation when the customer asks, "can you do better" it's too...
Puzzles, Mysteries, and Muddles: Naming and Taming the Problems that Keep You Up at Night
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Many people learn to solve problems in life or work with analysis that produces a “correct” or “best” solution. The...
Preparing a Compelling Business Case - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
Abusiness case is a tool for decision making and supports corporate organizational goals and objectives. It captures the reasoning for...
Employee Onboarding Workshop
GoldSRD
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Employee Onboarding is an important and vital part of any companies hiring procedure. Hiring, training, and bringing new employees on...
Fundamentals of Capital Project Cost Control - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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From 30 USD
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Worldwide
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On-site
Project budgets can vary from $500 to whatever size a company can handle. The problem companies have with capital projects...
Learning Strategy
Infopro Learning
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Corporate / Group Training
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Worldwide
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On-site
We aim to maximize your workforce's potential and get the most out of your investment in their training and development....
Increase Sales With Product-Knowledge Training
Infopro Learning
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Corporate / Group Training
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Worldwide
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On-site
The training programs on product knowledge aim to improve your employees' understanding of the product. This involves teaching them its...
Mastery of Change: Thriving in Uncertain Times
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Change is an unavoidable force in life. Those who know how to work with change and even master it are...
ITIL Service Strategy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become thede-facto best practice standard for the provision of high quality IT services...
Exercising Influence Building Relationships and Getting Results - In House
Procept Associates Ltd.
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Corporate / Group Training
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Top 10 Course
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Beginner level
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Worldwide
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On-site
Today’s organizations run on influence. Influence enables you to build the relationships you need to get results inside or outside...
Conflict: From Prevention to Resolution
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Anytime there is more than one person present in a space, conflict is bound to happen eventually. This is especially...
Constructive Negotiation: Building Agreements that Work
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
Whether one is negotiating with a colleague, a supplier, a customer, or a partner in business, skills in negotiation are...
PCSkills: Talent Management
GoldSRD
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Talent Management is an investment. Every company wants to have the best and brightest employees, and that can be achieved...
Contract Monitoring - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Monitoring a Contractor’s work on-site requires knowledge of your legal and safety responsibilities, and responsibilities towards your employer. Participants will...
Hiring Strategies Workshop
GoldSRD
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Successful companies are made up of great employees, so why not hire great employees? Hiring and training employees is an...
Leading World Class Teams: Local, Global, Virtual
Barnes & Conti Associates, Inc.
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Corporate / Group Training
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Top 10 Course
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Multiple (2)
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On-site
Today’s technology has made it possible for people to easily connect and communicate over long distances. Because of this, virtual...
Facilitator’s Design Symposium - In House
Facilitation First Inc
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Corporate / Group Training
5.0
(3)
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Multiple (2)
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On-site, Virtual Classroom
As a facilitator, you own the meeting process design - series of deliberately sequenced activities intended to lead toa targeted...
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