Learn how we sort results
Do you want to learn how we sort our results? Read more about about how courses are ranked in the search results.
Relevance
Dealing with Difficult People (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
The Know-It-Alls They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive. The Passives...
Dealing with Difficult Conversations
Building Blocks Learning Network
|
Professional Course
5.0
(1)
-
From 1,095 USD
-
Ottawa
-
Classroom
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
How to Become a Great Communicator (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
Are your interpersonal skills a career maker or deal breaker? Experts agree that professional success depends just as much on...
Dealing With Difficult Personalities
Velocity Knowledge
|
Corporate / Group Training
-
United States of America
-
On-site
Learn all about difficult personalities—what makes people act that way—and how you can create better outcomes when you need to...
Effective Techniques for Dealing with Difficult Customers (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
Bambi Vs Godzilla: Dealing With Different, Diverse and Sometimes Difficult Behaviors
Wronski Associates
|
Corporate / Group Training
-
Multiple (2)
-
Virtual Classroom, On-site
We all know that diversity can be a tremendous source of collective creativity and insight, but research also shows that...
Transitioning from Staff to Supervisor (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
Have you recently been promoted from a staff member into a supervisory or managerial role? Do you find it difficult...
Dealing with Difficult Conversations (Corporate)
Building Blocks Learning Network
|
Corporate / Group Training
-
North America
-
On-site
At times, we feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive....
Mastering the Art of Interpersonal Communication
Velocity Knowledge
|
Corporate / Group Training
-
United States of America
-
On-site
More than 80% of people who fail at their jobs do so because of poor interpersonal communication. Clear communication and...
Managing Difficult Personalities
Velocity Knowledge
|
Corporate / Group Training
-
United States of America
-
On-site
It happens to everyone. The meeting that you are facilitating comes to an abrupt halt over an unbreakable disagreement. No...
How to Bargain Better with Vendors and Suppliers (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
Do you wish you had more bargaining savvy when the cards are laid on the table and the going gets...
Confronting Workplace Conflict (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
Is conflict running rampant in your workplace? If allowed to grow unchecked, conflict in the workplace drags down morale, creates...
Management Skills for New Supervisors
AMA - American Management Association
|
Professional Course
4.8
(141)
-
Multiple (34)
-
From 2,595 USD
-
Multiple (10)
-
Classroom, Virtual Classroom
Change is the norm. You are responsible for your own productivity and that of your staff. Your day-to-day dealings may...
Monitoring and Collecting Accounts Receivable (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
The task of successfully collecting accounts receivable is no easy feat. From monitoring account balances and following up on delinquent...
Customer Service: The Basics
GoldSRD
|
Corporate / Group Training
-
Multiple (2)
-
Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
How to Resolve Customer Complaints on the Spot
Pryor Learning
|
Professional Course
-
From 199 USD
-
Multiple (2)
-
Classroom, Webinar
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
How to Resolve Customer Complaints on the Spot (On-site)
Pryor Learning
|
Corporate / Group Training
-
Nationwide
-
On-site
Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more...
Talking Straight: Helping Others to Handle “Bad News”
Barnes & Conti Associates, Inc.
|
Corporate / Group Training
5.0
(2)
-
Multiple (2)
-
Virtual Classroom, On-site
We often worry about conversations where we have to deliver some tough news that others will perceive as bad news....
Certificate of Personal Leadership & Effectiveness
Wronski Associates
|
Corporate / Group Training
4.3
(3)
-
Beginner level
-
Multiple (2)
-
Virtual Classroom, On-site
The Certificate of Personal Leadership and Effectiveness as presented in the attached recap consists of thirty-five, ninety-minute sessions which if...
Displaying 1-20 of 36 results
Ads