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Call Center Training Basics of Successful Call Centers
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Phone skills are a highly valuable tool to have in an employee’s skill set, and Call Center Training will help...
CAPM® Exam Preparation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
This 3½ day course is designed as intense preparation for those preparing to write the Certified Associate in Project Management...
CBAP Exam Preparation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Certified Business Analysis Professional™ (CBAP®) designation is increasingly recognized as the benchmark for personnel in a business analysis role....
Certified Agile Project Manager - In House
Procept Associates Ltd.
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Corporate / Group Training
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Worldwide
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On-site
Whether in government or private industry, project managers face a huge challenge when confronted with continually changing requirements. How can...
Certified Local Change Agent - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
During this program you will examine various change management techniques and explore change management models that could be effectively implemented...
Change Management
GoldSRD
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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Virtual Classroom, On-site
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change,...
Change Management Foundation + Practitioner (CMP) Certification - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
This program combines two certification programs into one five day course. It will provide practical knowledge on Change Management techniques...
Change Management Foundation Certification - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
During this program you will examine various change management techniques and explore change management models that could be effectively implemented...
Change Management in a Project Environment - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Managing change is tough! In today’s world, the only constant is change. Many organizations are taking charge to develop their...
Change Management Practitioner (CMP) Certification - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
You will examine the application of various change management techniques in different contexts. The two day program focuses on understanding...
Change Management: Using the Art of Influencing and Positive Politics - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
Changes are enviable in organizations and projects. Project managers often encounter a resistance to change that causes tensions and stress....
Choosing the Right Approach - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
When starting a new project, one of the most important decisions you can make is choosing the right project delivery...
Civility in the Workplace
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Course on Working with Anyone and Everyone While a training program on workplace manners and courtesy may seem like overkill,...
Coaching and Mentoring
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
A One Day Detailed Course Challenging your Inner Nick Saban You are in your office looking over your performance report...
Coaching and Mentoring Skills for Executives
Strategic Leadership Development International
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Corporate / Group Training
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Worldwide
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On-site
Give your managers and supervisors the coaching skills to develop their people and enlarge engagement. Increasingly, organizations expect managers to...
Coaching For Performance - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
This one-day workshop has been designed to help participants to develop a coaching style of management. The workshop will provide...
Coaching Salespeople
GoldSRD
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction....
Coaching Skills for Leaders: Developing A Coaching Culture - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
This two day workshop has been designed to help participants to develop a coaching style of management/leadership. The workshop will...
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