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ITIL Operational Support and Analysis - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Operational Support and Analysis (OSA) course is an independent certification and prepares the candidate for the Managing...
ITIL Service Transition - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Continual Service Improvement - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
Call Center Associate Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(42)
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United States of America
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On-site
Call centers have become integral to the operations of countless companies across various industries. They serve as centralized hubs for...
ITIL Service Operation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
ITIL Service Strategy - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become thede-facto best practice standard for the provision of high quality IT services...
Six Sigma Project Simulator in Information Technology (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.7
(3)
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United States of America
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On-site
For Six Sigma Green Belts and Black Belts working in the Information Technology (IT) sector, participating in a Six Sigma...
ITIL Release, Control and Validation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Release, Control and Validation course is an independent certification and also prepares the candidate for the “Managing...
ITIL Service Design - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The Information Technology Infrastructure Library (ITIL) has become the de-facto best practice standard for the provision of high quality IT...
The Power of Questions
Wronski Associates
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
We often believe that the smartest person in the room is the one with the best answers. They’re not. The...
Business Analysis Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
The British Computer Society (BCS) defines a Business Analyst as "An internal consultancy role that has the responsibility for investigating...
IT Service Management Foundation V4 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
Information Technology Infrastructure Library (ITIL) is a widely-adopted body of knowledge and global best practice framework for service management. ITIL...
ITIL Managing Across the Lifecycle - In House
Procept Associates Ltd.
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Corporate / Group Training
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Advanced level
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Worldwide
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On-site
The 5-day ITIL Managing Across the Lifecycle course is an independent certification and is the final module in the ITIL...
ITIL Planning, Protection and Optimization - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day ITIL Planning, Protection and Optimization course is an independent certification and prepares the candidate for the Managing Across...
ITIL Service Offerings and Agreements - In House
Procept Associates Ltd.
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Corporate / Group Training
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Intermediate level
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Worldwide
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On-site
The 4-day TIL Service Offerings and Agreements course is an independent certification and is also a step in the preparation...
ITIL V3 Foundation - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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From 500 CAD
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Worldwide
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On-site
ITIL is the most widely accepted approach to IT service management in the world. It provides a cohesive set of...
ISO 20000 Foundation (Service Management System) - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
The requirements for the ISO/IEC 20000-1 international standard include the design, transition, delivery and improvement of services that fulfill service...
IT Service Management Foundation V3 - In House
Procept Associates Ltd.
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Corporate / Group Training
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Beginner level
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Worldwide
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On-site
ITIL V3 was designed from the lifecycle perspective, recognizing that for a service to be created, it should have the...
Displaying 1-20 of 22 results
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