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Managing Difficult Phone Calls
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Self-paced Online, Webinar
Handling difficult interactions on the phone is a challenging task, especially if the caller is in a heightened state of...
Job Interviewing Skills
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Participants learn the ten greatest mistakes made in job interview; the ten commandments for job interview; what the interviewer is...
Attitude Is Your Superpower: Create The Incredible Life You Deserve
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Are you feeling stuck or unfulfilled? It may be time to re-evaluate your attitude. Your attitude on life can greatly...
Holding Courageous Conversations
Stewart Leadership
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Corporate / Group Training
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Multiple (2)
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On-site
Leaders need to deliver tough conversations from time to time – conversations that can be uncomfortable and require courage. These...
Leading with Emotional Intelligence and Organizational Awareness
RMC Learning Solutions
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Professional Course
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From 349 USD
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United States of America
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On-site
Two of the most essential leadership skills are joined together in this workshop to enhance your effectiveness as a leader....
Manager as Coach
Stewart Leadership
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Corporate / Group Training
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Multiple (2)
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On-site
Effective developmental coaching can change people’s attitudes, awareness, and skills. It is one of the most important skills a leader...
Problem Solving and Decision Making
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Utilizing lecture, group exercises, and roleplaying, participants will learn to use information effectively when solving problems and making decisions. Emphasis...
Working Effectively with Others Using Emotional Intelligence
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Emotional Intelligence (EI) is a skill or ability to identify, assess, and control the emotions of oneself, of others, and...
Leader, Coach, Mentor - Excelling at Performance Management
Leader Development Institute
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Corporate / Group Training
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Multiple (2)
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On-site, Virtual Classroom
Employee performance is based on results. Your ability to get others to achieve results as a leader, having excellent coaching...
Beyond Bias
ImprovEdge
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Corporate / Group Training
5.0
(22)
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Multiple (2)
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On-site
By identifying the role of cognitive bias in our decision making, we can change the way we behave, lead teams,...
Women Leaders and the Gender Double Bind
ImprovEdge
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Corporate / Group Training
5.0
(1)
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Multiple (2)
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On-site
Women leaders and team members in the workplace often have to choose between being liked but not respected, or being...
Positive Conflict Resolution
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 4-8 hour workshop designed to transfer the skills needed to understand other personality types and communicate in ways that...
Dealing With Difficult People
Stitt Feld Handy Group
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Professional Course
5.0
(10)
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From 1,800 USD
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Multiple (2)
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On-site, Webinar
At this multi-day workshop you will learn techniques to handle difficult conversations and difficult people with confidence, deal with problem...
Comprehensive Leadership Development - Virtual offerings (new)
Eagle's Flight
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Corporate / Group Training
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Multiple (2)
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On-site
There is no question that the success of any organization is heavily dependent on the quality of its leadership. to...
ReDISCovering Conflict
Take Flight Learning
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Corporate / Group Training
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United States of America
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On-site
ReDISCovering Conflict helps turn conflict into a constructive force to build relationships. Participants will explore conflict in a revolutionary way...
Call Center Supervisor Certified (Corporate)
Management and Strategy Institute
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Corporate / Group Training
4.9
(17)
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United States of America
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On-site
The call center supervisory role can be challenging, and not everyone has natural leadership skills in this area. This certification...
Difficult Conversations
Lausanne Business Solutions
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Corporate / Group Training
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Multiple (2)
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Blended, Virtual Classroom, On-site
Eventually, we all find ourselves in difficult conversations. They are an inevitable part of our personal and professional lives. Whether...
Getting Along in The Workplace
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and...
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