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Managing Difficult Conversations
Velocity Knowledge
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Corporate / Group Training
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United States of America
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On-site
In the workplace, a “difficult conversation” is anything you need to talk about but find it hard to talk about....
Customer Service Training: Critical Elements of Customer Service
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This two-day course...
Handling a Challenging Customer
GoldSRD
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Corporate / Group Training
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United States of America
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On-site
Customer service is a necessary position in the job world today. It helps companies give customers what they want and...
Customer Service Strategies
IFI Training
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Corporate / Group Training
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Multiple (2)
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On-site
A 1-Day Workshop designed to help business professionals attract, satisfy, and preserve “customers”, both internal and external. Satisfied customers impact...
Mastering Behavioral Interviewing
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
Finding the right employee begins the customer service process. The selection of your employees is as critical as the training...
Displaying 1-7 of 7 results
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