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Customer Service: The Basics
GoldSRD
|
Corporate / Group Training
-
Multiple (2)
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Virtual Classroom, On-site
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
Talking Straight: Helping Others to Handle “Bad News”
Barnes & Conti Associates, Inc.
|
Corporate / Group Training
5.0
(2)
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Multiple (2)
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Virtual Classroom, On-site
We often worry about conversations where we have to deliver some tough news that others will perceive as bad news....
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