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Customer Service Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site
This dynamic, hands-on, and practical workshop will help your organization impact the bottom line with improved customer service skills. Delight...
CWT – Certified Wireless Technician
Goldy Ventures
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
The Certified Wireless Technician (CWT) is an IT individual who can install APs based on a design document, configure the...
De-escalating Potentially Violent Situations™
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
For those who work in an environment where there is potential for violence, it is important to develop the skills...
Deal Coaching
Imparta
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Corporate / Group Training
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United States of America
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On-site
Deal Coaching sessions are high-impact interventions that have an immediate impact on win rate, deal size and pipeline velocity, often...
Dealing with Collections
Imparta
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Corporate / Group Training
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United States of America
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On-site
“You must pay today. Have you got a credit card on you?” This traditional, confrontational style is adopted by many...
Dealing with Difficult People
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
We all encounter people we find difficult, and typically conversations with them leave us feeling stressed and frustrated. This workshop...
Dealing With Difficult People
Mainstream Corporate Training
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site, Virtual Classroom
We can get into a routine where it feels like everyone we speak with is either having a bad day,...
Defining Business Needs and Solution Scope
Strategy Execution
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Corporate / Group Training
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United States of America
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On-site
Defining the Business Needs and Solution Scope applies an approach to using business analysis skills at the “fuzzy front end”...
Design & Present Technical Training
TrainSMART Inc.
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Corporate / Group Training
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Multiple (2)
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On-site, Webinar
One of the biggest misconceptions about learning how to design and present technical training is that it’s a world apart...
Design Thinking for Results
Strategy Execution
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Corporate / Group Training
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United States of America
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On-site
Design Thinking for Results engages participants in a discussion about an iterative design process which bridges imagination and implementation to...
Developing Leaders
Eagle's Flight
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Corporate / Group Training
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Intermediate level
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Multiple (2)
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On-site
When undertaking training initiatives, many organizations overlook an excellent resource that is available – their own leaders. There are several...
Developmental Sales Coaching
Richardson Sales Performance
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Corporate / Group Training
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United States of America
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On-site
Richardson’s Sales Coaching program transforms the traditional role of a Sales Manager from being the expert who directs and tells...
Difficult Conversations – Strategies for Challenging Discussions
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 259 CAD
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Multiple (3)
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On-site, Classroom, Webinar
Whether sharing bad news with a client, providing corrective action, or talking with a colleague about an uncomfortable issue, difficult...
Digital Conversations
Imparta
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Corporate / Group Training
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United States of America
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On-site
These days, customers are as likely to type as they are to talk. Social media and webchat are now significant channels for everyday...
Diversity and Culture – Strategies for Working with Differences
ACHIEVE Centre for Leadership Inc.
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Corporate / Group Training
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From 42 CAD
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Multiple (3)
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On-site, Classroom, Webinar
When diversity and cultural differences lead to misunderstandings or distrust, they are often viewed as challenges to manage within our...
Drive360 Advantage™
Driving Dynamics
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Corporate / Group Training
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Intermediate level
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United States of America
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On-site
The simulation course offers an outstanding learning experience by offering highly realistic driving scenarios where students learn by doing to...
DriveInsight Advantage™
Driving Dynamics
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Corporate / Group Training
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Intermediate level
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United States of America
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On-site
DriveInsight Advantage™ is an on-road behavior and skills driver safety coaching service. Supported by assessments and skills review, the program...
e-Selling Prospecting Revolution
Master Connection Associates
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Corporate / Group Training
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Multiple (2)
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Self-paced Online, On-site
e-Selling Prospecting Revolution is a session that is receiving rave reviews and a positive ROI from our clients. We focus...
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